Pete The Plumber

Plumbing
14 4550 112 Ave SE Calgary AB T2C 2K2
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Pete The Plumber
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92%

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Reviews by rating (past 12 months)
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Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Pete The Plumber

Average customer rating:
9.1 10 (306 reviews)

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10/10

garbage disposal

disposal stopped dead in its tracks, so I called around and Pete the Plumber were the only ones to take a moment and talk "TO" e and not AT me. They were cautious with telling which price I should get until I asked what would you tell your wife? After admitting it was X-wife, he said for her to get the cheapest one! What would you tell your Mom? He said the medium price with a better warantee, etc.

NEXT up, DELIVERY. While I had to wait two weeks top get the product in, "JIMMY" came to my house - phoning first to say could he come two hours earlier, I was thrilled as then I could get on with my day! He was not the more than 15 minutes - out with the old and in with the new (super quiet) garbage disposal. he told meabout warranty and how to register the product and then he was off! Absolutle fantastic. I told him I would not give a 5 star as no one believes them, but I am going too and hope you good people reading this will know I cannot tell a fib! GREAT SERVICE!!! Thanks fellas! A happy "MOM"!!!

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Company Response

Thank you for taking the time to post a review. We are happy to hear you are happy with our service and the product we installed for you. We look forward to working with you again in the future.

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

Private User
Private User
Private User reviews Calgary, AB
10/10

2 furnaces, hot water heater, air cleaner, humidifier installed by Jason W.

We are pleased with Jason. He is polite, hard working and has a great knowledge of products and how they work. He wore a mask the whole time, was neat and explained things well.
Jason treated his coworkers well and with respect. He is an excellent representative for the company and customers.
Thanks a million Jason!
VS

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Company Response

Thank you for your review. Jason is a great plumber and I'll make sure to pass your review along to him as well. We look forward to working with you again in the future.

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

Joti in Prince George
Joti in Prince George
1 review Prince George, BC
10/10

Replace Poly-B Pipe with Higher Grade Piping

Thank you to Andre and his team, It was an amazing experience, the communication was very clear with patience, awesome and friendly team, explained every clearly. The team changed Poly B pipes in our entire house. We found Andre and his team very professional and courteous. We are extremely happy with their thorough and efficient job they did at our place. Pete the Plumber - these individuals need a pat on their back for providing and excellent service; they represent your company well. Will always use you and refer you to everyone.

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Company Response

Thank you for posting a review of your experience with Andre. I will make sure to pass this along to Andre as well. We look forward to working with you again in the future.

Regards,

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

Rhonda
Rhonda
1 review Calgary, AB
5/10

Service

I’m torn how to feel about this company. I had a water tank installed and the guy was amazing and answered all my questions right away. So I decided to continue service with Pete the plumber and got a new humidifier installed with a pump. The guy who put it in was grumpy and didn’t know anything about the pump. After 3 weeks of silence I called the service manager to see what was happening with my order and he basically forgot about me. Then I finally had the humidifier pump installed and my price quote ended up being $750 instead of $600. I asked how this happened but nobody got back to me. Guess now they have my money- service is over. Very disappointing.

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Company Response

Rhonda,

I would like to look into this matter for you. If you could reach out to me at 403-257-1766 so I can get the information I need to pull your records.

Regards,

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

Colleen  from Calgary
Colleen from Calgary
1 review Calgary, AB
4/10

Poly B replacement

We requested replacement of polyB as knew it was not code anymore so requested actual person from Pete the Plumber. He came with a team member and replaced all appropriate plumbing materials. However, in the process broke a jacuzzi front plate. They didn't mention it to us and we noticed the attempted coverup when cleaning the bathroom after they left. The attempted coverup was a MESS! We are so disappointed with this mess and although the house is old, as is the jacuzzi, it is still our home and we were not notified of this breakage or the repair and coverup.

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Company Response

Colleen,

We would like to look into this matter but require more information from you in order to pull up your file. Please contact our Bob our Service Manager at 403-257-1766 to discuss.

Regards,

Jennifer Mass
Human Resources Manager
Pete the Plumber Ltd.

Dale
Dale
1 review Calgary, AB
10/10

New 50 gallon hot water tank and chimney liner

The installers showed up on time and completed the job in a professional and thorough manner. This involved going on the roof to install the chimney liner. They placed runners throughout the carpeted area into the furnace room and removed the old water tank and all packaging for the new one. We were very pleased the installers and this company.

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Company Response

Dale,
Thank you for taking the time to submit this review. I am so happy to hear you were pleased with the work we completed for you. Have a great day!
Regards,

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

Sean
Sean
0 reviews Calgary, AB
10/10

Plugged Sink Auger

Jerry came out to service our Master Bathroom sink. He was Covid friendly, prompt and super professional! I would have Jerry come back and do work at our home any time. Best yet, Clearview Plumbing quoted us $400 to do the job and Pete’s charge was $130! Who do I call next time? Without a doubt, it is Pete the Plumber and I will request they send Jerry specifically!

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Company Response

Sean,
Thank you for letting us know what a great job Jerry did for you. I will pass this message along to him as well.

Regards,
Jennifer Mass
Human Resources Manager
Pete the Plumber Ltd.

Caleb
Caleb
5 reviews Calgary, AB
10/10

My Heros!

I had such a great experience with these guys. Marlene was an absolute pleasure to deal with. They are super friendly, do great work, and have very affordable prices. Oh and they showed up when they said they would! Thank you!

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Company Response

Caleb,

Thank you for your review. Marleen is amazing and I will pass along your message to her as well. We look forward to working with you again in the future.

Jennifer Mass
Pete the Plumber Ltd.

Wanda in Calgary
Wanda in Calgary
1 review Calgary, AB
10/10

Plumbing

Thank you Marlene, from the showroom, for helping me and expediting my call. Also, thank you to Jerry and his assistant for coming, in a moment's notice, to unclog the toilet. It was a messy job so I very much appreciated their services. Jerry and his assistant were friendly and professional. Thank you for the great service to all. Pete the Plumber is my go-to!

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Company Response

Wanda,

Thank you for your review. We are happy to hear that Marleen and Jerry were able to take care of everything for you.

Regards,
Jennifer Mass
Pete the Plumber Ltd.

Maxlou1242***
Maxlou1242***
0 reviews Calgary, AB
10/10

Ruptured hot water tank

Amazing response from Pete the Plumber’s Joe Lewis!! So fast, efficient and professional! Made our Saturday morning water disaster so much more manageable! Highly recommend this company to anyone who has this issue.

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Company Response

Thank you for you review. We are glad to hear that Joe was able to help you out quickly on Saturday.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pete The Plumber

Pete The Plumber has been in business since 1999, and prides itself on fair pricing, and great service. We offer services for all your plumbing and heating needs. We have 24 hr emergency service and a new showroom where you can actually see fixtures working -Visit us Tues-Fri 10-6 and Sat 10-2

CATEGORIES
Plumbing, Heating & Air Conditioning, Water Filtration & Purification, and Solar Panels
WEBSITE
http://www.petetheplumber.com
RETURN POLICY
Visa , Mastercard, Cheques and Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2yrs parts and labor warranty
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