Sunroom &!Family for Marg & Fred
Bad quote, bad salesperson, bad carpet
Nufloors takes customer reviews very seriously and we try to do our best in rectifying customer concerns. Recent discussions with Mrs. Ashton last week over concerns of 2 carpet pulls caused by a suitcase snagging the loop carpet led to a claim being opened by the manufacturer which resulted in this concern being a non-warranty issue (locally caused) and therefore not a manufacturing defect. Service to be set up as per manufacturer's instructions, no warranties are voided and Mrs. Ashton’s carpet is covered by the manufacturers warranty for this particular carpet. Nufloors understands Mrs. Ashton’s concerns and we are working on a resolution together.
I am sorry you feel this way. Please call and ask for the Customer Service Manager to better deal with this concern.
Carpet Purchase & Installation
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Regarding quote on lino and carpet