Cdl Carpet & Floor Centre

Carpet & Rug Retailers
Calgary AB T2H 2S1
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HomeStars  >  Floor Laying & Refinishing in Calgary  >  Cdl Carpet & Floor Centre  >  Hardwood Floor Installation
mondjo in Calgary
mondjo in Calgary
1 review CALGARY, AB
1/10

Hardwood Floor Installation

I was quoted 2-3 days for the installation of hardwood floor. I arranged for the job to be started on a Wednesday so that it would be completed for the weekend. It took 2 weeks to complete the job. The work was done in the kitchen area which meant I had no cooker for the first weekend and was effectively living in my basement(which is cold). There were various reasons for the job not being completed on time: workers not turning up on time, a worker being ill and having to finish early, not enough materials ordered for the job, plumber not turning up when arranged. I have spoken to customer services at CDL but am not satisfied with the response I got, which was basically an apology. I had anticipated that they would have offered some form of compensation for the inconvenience they had caused. I wrote a letter to the manager on 28th June 2012 but have not received a response. I think the standard of work is good, but not their customer service.

Approximate cost of services:
$5,950.00
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