Installed a rolltec awning 18'
Installed a rolltec awning 18'. After three months the awning started to wrinkle and keeped getting worse. Rolltec would do nothing about it just said this is normal, all awnings wrinkle. Never bein opend in the rain.
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you very much for your comments. We are very sorry to hear that you are not satisfied with your awning. Unfortunately some things such as fabric wrinkles are not in our control. It is normal for awnings to wrinkle at the seams especially during first few years. When fabric is sewn together, the thikness is different where it is joined and when you roll the fabric in, wrinkles appear. Again we want to point out that this is completely normal. As fabric softens with use, you will notice that wrinkles become less noticeable.