I used Deslaurier for my kitchen design and matching bathroom cabinets. It took a few visits, what with the revisions to the designs and choosing materials. In a nutshell, I expected more what with the reputation Deslaurier had. I went with full granite covertop for my kitchen and it was nice at first, but the granite started to chip a bit. At first, i thought it was because of what I did, but then there were areas where it wasn't used as much started to chip a bit, too. They came once to fix it up, but explained that it is not a manufacture defect.
They had to come over to service 4 times due to the wrong initial measurements, then the wrong pieces of cabinets were delivered. I had a hard time deciding whether it was good service or unorganized service. The guys that came to install/fix were exceptional, but how did they manage to miss the measurements/wrong cabinets 2-3 times?? It was frustrating when it happened but it was eventually fixed. Moral of the story: check and double check your order, measurements, and where the cabinets should be. Save yourself from the frustration.