- Approximate cost of services:
- $10.00
Service technician was really helpful
washing machine + installation
Thank you for sharing your online revie. We kindly request that you consider updating it to reflect that your machine was left uninstalled by us, not partially installed. As communicated during the purchase, our installation is limited to the accessories provided with the machine. Delivery teams, across all retailers, are not equipped for modifications requiring a service technician and in your case requiring a drain extension, which does involve additional charges. This information is outlined on your invoice and our delivery inclusions/exclusions page.
Drawing a parallel, it's akin to purchasing an Apple phone with a standard 3-foot cord but needing a 6-foot cord due to the distance from your charger. Apple doesn't include the 6-foot cord; it must be bought separately at an additional cost regardless of if you choose to leave apply a online review or not.
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