Platinum Appliance Service

I have a gas stove. After another company supposedly did a "repair" that would keep the oven door from remaining locked after going through a self clean cycle, i gave up on them and called Platinum services. The technician called the factory, as per factory request when the first two "repairs" had been done. It turned out that the first repair service had not followed the manufacturer's recommendations. Platinum showed me what needed to be changed, then did it. This oven has worked perfectly for the last four years, and I anticipate no further issues. Because of this, I called them when I thought I had a dishwasher problem.

Turned out that I did not have the "problem" I thought I had. I'd simply not realized what was making all of the noise - a dish sitting the wrong way, catching the spinning arm of the washer. The technician could have gouged me, but instead gave a very, very minimal cost for "labour" and the standard service call charge. This is expected, as the service person had to travel quite a distance to come and check out the problem for me. I trust this repair service. They are knowledgeable, kind, and honest.