Complete kitchen appliance set
Visiting the showroom and selecting the right products for my new kitchen was easy and enjoyable. I made my selection...well in advance of the date the appliances would be required...and paid in full. That's where my positive experience with this company stops. Two days before the scheduled delivery date I was notified that one of the products was not in stock. The day before the scheduled delivery date I was informed that one of the products was suddenly 'damaged' and could not be delivered. It took several phone calls and several HOURS on hold to get an answer as to when the remaining 2 items would be delivered. Over a month later the items had all finally arrived. One of the items, a range hood, was dead out of the box. After placing a service call and following up weekly for almost two months now, there is still no resolution to this problem. I have a beautiful new kitchen with a pretty new gas stove...that can't be used because I don't have ventilation. Complete nightmare...Stay away from this company
- Approximate cost of services:
- $13,000.00