My 3.5 year Electrolux dishwasher started leaking water on the wash cycle. Called Electrolux and they suggest 3 Appliance repair service centers. Considering that it is a high end appliance, I did some research on the net for reviews on these service centres and called all the 3 service centers. I felt comfortable with Home Appliance Repair Inc. so I finally scheduled a diagnostic service for which I paid $150. On diagnosis the technician who was pleasant advised that the repair would be covered under the Electrolux lifetime warranty.
Home Appliance Repair Inc. submitted a claim the following day with Electrolux for warranty approval. In the meantime, on a regular basis Baljit from Parts would update me on the progress. It took Electroux 3 weeks to approve the repair and now we would have to wait for 3 weeks for parts.
The parts arrived before schedule and Home Appliance Repair Inc. called and scheduled the final repair.
The repair was done to my satisfaction and Joanne from Finance was pleasant to refund the $150 I paid for the diagnostic.
My experience with Home Appliance Repair Inc. was pleasant and will suggest that you be patient as it took my repair job 2 months and imagine how much of agony I had to go thru with a chirpy wife grumbling about the dishwasher every evening !! God save me !!
- Approximate cost of services:
- $0.00