Heisler Roofing

Roofing
Cambridge ON N3E 1B8
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Roofing
Heisler Roofing
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Reviews for Heisler Roofing

Average customer rating:
2.8 10 (4 reviews)

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Private User
Private User
Private User reviews Cambridge, ON
0/10

New roof already leaking and no response

Had a new roof put on this year by Heisler. They were months delayed doing this from the original promised start date..... During the first rain after the roof was done, it started leaking. Months later and MANY phone calls, emails, and promises to come repair and it is still leaking. The amount of water damage that has and is occurring is terrible, especially with a roof that is only months old and the leak is due to an acknowledged error on install. Terrible lack of service and warranty is useless since they refuse to return message and repair their mistakes.

Approximate cost of services:
$20,000.00
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Max in Brant
Max in Brant
1 review Brant, ON
10/10

Ultra HD Timberline shingle installed by Heisler

We had our roof reshingled Sep - Oct 2018. Went with a patriot red timberline ultra hd shingle and requested full ice and water for entire roof. Crew worked diligently to complete the work and worked around our schedule. We would recommend Heisler and Sons to others. Hiring a company that provides warranty on their workmanship and materials is also a plus, as we were not interested in replacing our roof every 10 to 15 years.

Approximate cost of services:
$0.00
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Laura, Mississauga
Laura, Mississauga
2 reviews Mississauga, ON
0/10

roofing

Bought our home in April 2007. Roof was replaced by previous owner in March 2007. We have a leak into our garage. Cannot find a valid telephone number for this company. So I guess we are out of luck. So much for a warranty.

Approximate cost of services:
$2,800.00
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Lori in Stoney Creek
Lori in Stoney Creek
6 reviews ,

First Review

1/10

Replacement Roof

Do NOT use this company!
We had our roof replaced by Heisler Roofing a few years ago. This roof came with a written 10 year warranty on workmanship. This year it started to leak. We had someone from our insurance company, as well as someone from a restoration company come and take a look. They both stated that our problem was due to poor workmanship by the company that did our roof. We called Heisler and told them that water was leaking into our house, ruining our drywall, carpeting, and our floor. They said no one could come right away due to illness but they would make a notation that we needed someone ASAP. That was 3 weeks ago. We have called them repeatedly, still nothing! We have left many messages with them, most of which were not returned. Twice we made an appointment with them to come and both times they neither called nor showed up. Our roof is still leaking and Heisler is still ignoring us.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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