I hired Pesticon 8.5 months ago to eliminate my cockroach problem. I have a two story house with a basement apartment. Two kitchens and 4 bathrooms in total. The technician (Iftikhar) that came out to discuss the problem and spray was very good. He was very courteous, respectful, knowledgeable, etc. They offered a 6 month warranty and had some good reviews on Homestars, so I decided to go with them. We went through all the preparation (empty cupboards under sinks, remove everything from the counters, etc.). They sprayed and said that in the next few weeks we should see a lot of activity because the spray causes them to come out, but they should be gone in 6 weeks. Well the 6 week mark came and we still had them. They honoured their guarantee and came back to spray. We went through all the preparation once again. The same thing was expressed to us; the next two-three weeks we will see a lot of them and they will be gone in 6 weeks. Well this then turned into a rinse and repeat situation where they were coming out every 6 weeks to respray because they could not get rid of them. The spraying escalated to a point where they fogged most of the areas in the house and we had to be out for 4-5hours. Alas, we still have them. I don't want to overly criticize the company, because Iftikhar was so good and I know that these are hard to get rid of, but they were not able to solve our problem. The warranty is up and we are having to search for another company that can resolve this issue. The two stars represent Iftikhar's efforts and the fact they honoured their warranty otherwise I would give them 0 starts for their ability to resolve our problem.
- Approximate cost of services:
- $34,000.00