Jim in East York

We hired Pesticon to treat for termites when we bought our house in 2009. The problem didnt return for nearly 13 years. Pesticon treated our house again and now we pay an annual fee (the $350 mentioned) for regular inspections and any needed treatments. I found one sign of termites in one location this month, and thought itd just need a quick spray. Pesticon did an inspection, and decided it needed a more thorough treatment, even though it means more time and expense for them. Im confident that theyll honour their promises and their guarantees.

Pesticon's exterminator was friendly and informative, as all of their team have been. We've called them for various issues since buying our house over a decade ago, and they've always got the job done quickly and at a reasonable cost. I've recommended Pesticon to friends, and will continue to do so.

I was thoroughly impressed. Their sales rep was informative and friendly, and gave me cost estimates for every possibility (as I wasn't sure if the sub-roofing would need replacing). Their pricing was better than the other companies I looked into, and some of those couldn't assure me that their crews were fully insured. Their office kept me appraised of schedule changes due to weather. The roofing team showed up early-morning as planned and set up their equipment, but waited until 8 AM to begin, so that they didn't disturb the neighbours too early. The foreman was cordial and informative, and his team were friendly. They set up tarps and plywood to protect the windows of both our house and our neighbour's. And they paid close attention to my concerns about keeping the neighbour's laneway clear of nails and shingles, so that their tenants' children were safe. (I went over with my magnet sweeper just to double-check for nails, and didn't find a single nail or scrap.) I'd happily recommend this company to anyone.

In 2009, we had Company X give us an estimate on a termite treatment (there was old damage visible). They did, but when we tried to schedule the treatment, they said they'd call back the next day, and never did. We found Pesticon online. Waheed and his teammate did an even more thorough inspection, and were far more informative. Some of their tips saved us a lot of money; Company X neglected to share the money-saving info. On the day Pesticon was to do the treatment, I wasn't home and had forgotten to lock the cats upstairs. By the time I called to tell them this, they'd already taken care of it, and even put up additional plastic barriers to keep the cats safe. Persticon beat the competition's price by several hundred dollars. Their optional annual-follow-up inspections cost half of what Company X would have charged. Two years later, we started to see the occasional small cockroach. When Waheed came to get rid of them, he recommended a treatment that was safe around our young daughter. We haven't seen a cockroach since. Also during that visit, Waheed checked the termite "station" in the yard, and found about five termites. Rather than encouraging us to spend money on a treatment, he pointed out that five termites is very few, as the station had been there for two years, and didn't warrant immediate concern. He easily could have told us we needed the treatment, and made more money, but he's far too honest. For quality, professionalism, and integrity, Waheed and Pesticon are the best!