I bought over $12000 appliances from Appliance Canada. and paid for installation separately. When I received the oven, one part was not correct due to installer who came later to my house from Appliance Canada. Therefore I asked Appliance Canada to take care of it. Their customer service is worse than any company I ever dealt with. Not returning my calls. After numerous calls, finally Telling me that's my problem with manufacturer warranty and they can not do any thing about it... basically as soon as appliance is in your house they don't have any responsibility for missing parts, incorrect parts or any other damage.
I could not believe what I was hearing. For brand new appliance that is not completely installed (sitting in my kitchen and not being used), sold by Appliance Canada, I as a customer have to deal with manufacturer and Not their Problem!!! I don't understand why they have a customer service if there is NO service to customers. I won't shop with them ever again. and I don't recommend Appliance Canada to any body.
- Approximate cost of services:
- $12,000.00