Royal Home Improvements

We would like to acknowledge and thank Keith, Director of Operations at Royal Home Improvements. Subsequent to the completion of a pretty, significant condo renovation 1-1/2-years ago, there were a few ongoing issues that presented early after construction contract completion. Upon contacting Royal Home Improvements, we were able to speak with Keith who listened intently to our concerns re post reno issues and offered to come out to our condo and see first hand the issues that we were discussing with him re kitchen sink pipe installation weakness and flooring uplift at the entrance to one of the bedrooms. Within a couple of weeks Keith scheduled his licensed plumber and flooring subcontractor to make the needed repairs. Keith also came by our condo to check in and brought a replacement bathroom faucet (original must have had a faulty cartridge as we experienced a slow, water leak from the onset of the original reno installation). Overall, we were pleased with the renovations, including the quality of the construction craftsmanship. Keith is an excellent representation of the built in integrity that Royal Home Improvements displays re caring, compassionate, great communication skills and also follow-up re after-service care. Again, thank you to Keith! - Mark & Tricia