We had developed a slow draining kitchen sink after 18 yrs. After filtering through all the plumbing companies on Homestars, I had settled upon 2 companies. Both were highly ranked, and not surprisingly both were very busy. After several days of phone tag with each, I finally decided upon Nick at Van Horne plumbing. Even though the alternative choice was both ranked slightly higher and quoted significantly cheaper, I went with my gut reaction based on the brief conversations I had with Nick while trying to find an available appointment.
I cannot stress enough how satisfied and happy I was with Nick's service. It is almost impossible these days to find anyone in any field at any price that is willing to tackle a repair, diagnose the root cause, and then correct the real problem. No short cuts. Not only did Nick resolve the clog, he will encourage you watch his work while he explains his actions and offer pro-active advice for preventive maintenance. He noticed also an unrelated minor issue with the dishwasher hose and quickly corrected that also. Most importantly he noticed the original home builder's plumbing in the basement regarding the kitchen sink down piping had a major flaw that would always be a contributing factor to the kitchen sink clogging, so he was good enough to fix that also during the same appointment. In the end, I know I got the better end of this deal with the price I paid. Thank you Nick. Van Horne has earned all my future plumbing business and word of mouth to family and friends.
- Company Response
Thank you so much for your very detailed review!
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