I purchased 4 light fixtures and each and every one had a problem. I have easily spent in excess of $500 on unnecessary electrician fees due to these error and defects. I have also wasted an inordinate amount of time travelling to and from their stores to deal with one issue after another. Of the 4 fixtures, two were intended to be a pair however, there were slight differences in the two and when I advised them of this, I was told that it was my fault - I should have checked the fixtures before I left the store to ensure that they sold me the correct fixtures. After repeated attempts at having my fixtures corrected/fixed, I will never purchase anything from them again. Their customer service is non-existent and as the customer, you are blamed for their errors.
- Approximate cost of services:
- $1,500.00