We made the decision to move into a new place that needed renovations during the pandemic and its accompanying shopping restrictions and product backlogs.
Noor helped us source the perfect, in stock, vinyl plank flooring that we picked up from the warehouse and have our contractor and his crew install. Despite a few hiccups on our end, Noor and Abu ensured that everything was handled professionally and that we had access to the flooring when we needed it.
A few weeks after we made the purchase at Ultra Flooring, we learned that flooring we ordered from another shop was delayed and would not be shipping any time soon.
I found another flooring option online and called Noor to ask if he could place the order for us. It was a small order, but Noor willingly agreed and handled the entire transaction over the phone while working from home. We picked up the flooring from the factory and had it installed the next day! It looks great!
Noor's professionalism and sincere dedication to customer service kept our reno on track! Thank you.
- Approximate cost of services:
- $3,600.00
- Company Response
We are most gratified to hear that your experience was such a positive one. in addition to providing the best product for your particular application we place a great amount of importance on building relationships with our clients over the years. Really happy that you are on track - a great accomplishment for 2020.