Had previous used Ultimate Pools with okay results, nothing spectacular. For this opening this year, got nothing but run-around and horrible service. Pool cover was not washed and was rolled up dirty and wet; pool and pool deck looked horrible despite paying for cleaning. Would not use or recommend these guys to anyone. They are more interest in "creating problems" and selling expensive repairs or products than delivering honest services. Have switched to another company and their services are far superior and they actually perform the services they are paid to do; prices are also much better.
- Approximate cost of services:
- $260.00
- Company Response
Hi James,
I apologize for the length of time it has taken to respond, the site administrator took quite a long time to grant us access.
The only reason why a pool cover/deck would not be pressure washed at the time of the opening is if the opening crew did not have access to water. This would have been noted on the opening report we left behind. If this was not the case I do apologize, and please contact us to discuss.
As we tell all of our customers - please do not hesitate to contact us with any questions or concerns you may have. We will always follow up promptly and make return visits to ensure the job was done correctly.
Grant Hildebrand
Ultimate Pool Service Inc.