Awful. Broke and ruined furniture, scratched our hardwood floor. Would NEVER recommend this company nor will we ever use it again. Just horrible service. Also did not mention the broken furniture. We discovered it on our own. Had a hole in a book shelf.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for bringing this to our attention. I'm very sorry your move did not meet expectations. We will be following up with the Ottawa franchise owner about this issue. You can contact customer.service@twomen.ca if you have any further needs. UPDATE: Hello Alicia, I've spoken with the Ottawa franchisee and they have no record of a customer by the name of Alicia. Could you please contact us and provide more information so we can confirm the details of your move? Thank you very much. - Chuck Resnick, VP Operations, TWO MEN AND A TRUCK Canada
customer.service@twomen.ca or 613.702.1615