I needed to move a couple blocks in downtown Toronto between two condos. I had a free 'onsite consultation' to asses the move. They said it was easy and could get it done in the elevator booking time I had indicated. They showed up late, disorganized, may have got 40% of the loading job done in my window and only because I stepped in and forcefully instructed them to stop prepping and get stuff out. I had to move the rest myself later that day. A lot of very poor judgement calls on their part, I would not trust them again. I had directly asked during the onsite pre-visit if supplies were included in the final quote they gave me, they said yes. When I went to sign the invoice of course it had increased 30% for supplies. This may have been a communication error as they indicated it was, but too many things went wrong with this move for me to be remotely forgiving.
- Approximate cost of services:
- $2,000.00