I have now used Turco a couple of times now and its because of the service. As my rugs are a little heavy to move, they come, they pick up, they clean, they will safeguard if you want, they will provide a schedule return date and they will deliver back to your place of residence. How easy is that? In addition, their customer service is great whenever you have an inquiry. And they will provide you will discounts on the next cleaning! I would definitely recommend.