Total Tech Pools Inc

Swimming Pools, Spas & Hot Tubs
Oakville ON L6L 5V3
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70%

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Reviews for Total Tech Pools Inc

Average customer rating:
6.9 10 (112 reviews)

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Jim Rooney from Oakville
Jim Rooney from Oakville
1 review Oakville, ON
10/10

Pool supplies and support.

I take my pool water to be tested by Total Tech. The test is free and fast. They analyze the results and provide corrective action if any is required. They do this in a professional, courteous manner every time!
Total Tech has also closed my pool for the last 7 years. Again, they are professional, courteous and efficient.
Highly recommended!

Approximate cost of services:
$200.00
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Company Response

Thank you for the kind words. We strive to treat others as we would like ourselves to be treated and clients like you make it a pleasure to do so.

Jake from Oakville
Jake from Oakville
1 review Oakville, ON
10/10

pool opening

I had total tech open my pool for the first time. I was amazed at the care and passion they had. The crew leader Paul was very knowledgeable and helpful at the opening. He went the extra mile and put my liner back in the track which was out in over 10 different places. Other companies would of charged me 200+ dollars to do so in previous openings. I highly recommend and stand by total tech.

Approximate cost of services:
$320.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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JOHN COOKE in Oakville
JOHN COOKE in Oakville
4 reviews Oakville, ON
10/10

POOL SERVICE / EQIPMENT / REPAIR

This is a pool company that epitomizes the owners outlook on business
Customer Service first
Expertise
Treat people well and with respect
I have had the usual pool issues, leaks, new liners required, new equipment required all handled with total efficiency and perfection.
Just great people in the store and on the job and 1000% about service

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks so much for the review!

Mark Ritchie from Oakville
Mark Ritchie from Oakville
1 review Oakville, ON
10/10

Pool service

This company hits it out of the park every time. Service, opening, closing..water testing...customer service 5 stars. They do the little things that matter.. really well. I look forward to the bbq and sale day.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks so much for the review!

Steve from Oakville
Steve from Oakville
1 review Oakville, ON
10/10

Pool Pump

The staff at total tech pools where extremely knowledgeable and helpful! I just moved into my home and this is my first pool. They know their stuff! Im looking forward to working more with them in the future for what ever my pool needs are!!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks so much for your review!

Erika in Burlington
Erika in Burlington
1 review Burlington, ON
0/10

Pool closing and cover concrete anchor repair

Buyer Beware, not a company of integrity. Will never use them or shop there again. We did some price shopping for the closing of our pool and the repair of a few concrete anchors to hold our pool cover. I was given a competitive price for one service call to complete both items from 3 companies and ended up going with Total Tech. When the guys arrived to do the work, I was informed that only the pool closing was going to be completed and I would have to call to set up an additional service call for the repair of the concrete anchors to hold the winter cover, which would come at an additional cost to me. I was told that the receptionist booking the calls had misinformed me - "she is old" was the excuse given. I spoke to the GM to address my concern of the additional cost which may have prompted me to go with another company had I known, and I was told bluntly, that despite this being an error on their part, and I will be incurring additional cost because of it, they are not willing to do anything to rectify their mistake. In trying to elevate my concern to the owner David, after several failed call attempts, I received a voicemail from him indicating that the two items I requested are separate jobs, and I needed to book them as such - not addressing my concern or their error at all. Brutal. You can't trust they will complete the job as outlined, and they don't care to fix their errors when mistakes are made. Not a company I would ever trust or hire.

Approximate cost of services:
$350.00
1 of 2 people found this review helpful.
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Company Response

I am sorry you feel this way. We strive to be fair to all our clients and to charge fair and consistent rates for the work performed. The additional work you required involved a different crew with equipment and expertise needed to make these repairs. They are not included in a Pool Closing as they involved significant time. We do our best to go the extra mile but this was not a minor repair.Please feel free to contact us with any further concerns.

Brian Lauzier from Oakville
Brian Lauzier from Oakville
1 review Oakville, ON
10/10

Pool Servicing and Supplies

I have been using Total Tech Pools since 2008 after switching over from 2 other companies. I find their quality of service/sales/ and general knowledge of the industry exceptional. The staff are always updating their skills through education and you don't see a great turnover. To me, that's says they throughly enjoy their jobs. The company has won numerous awards and stands by their products and service. The owner of Total Tech is a hands on employee and will go the extra mile to provide his clients with the service each and everyone one of us have come to expect from this Award Winning Company. I certainly do not regret my move to Total Tech. All that is left to say, is the it's a great company which sets high standards for it's employee's who ultimately deliver the great service to their clients.

Drop by sometime and you will not be dissapointed!!!!

Cheers Total Tech Pools

Approximate cost of services:
$1.00
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Company Response

Thank you for your kind words. we look forward to seeing you in the upcoming season.

Peter from Oakville
Peter from Oakville
3 reviews Oakville, ON
10/10

Pool Service and Repair

Dave and his team at Total Tech have been amazing on all fronts. They are very knowledgeable on water testing and balancing with detailed instructions on how to remedy. Dave researched how to sync various systems when I wanted to install a high efficiency pool pump. Their pool closing service was impeccably done. Thank you Dave and team. I highly recommend Total Tech to my friends.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for taking the time to write these kind words!

Gord Cowan from Oakville
Gord Cowan from Oakville
1 review Oakville, ON
10/10

Repairs on a imported pool from Europe

I own a pool a.k.a. JEAN DESJOYAUX POOLS. Most pool companies simply shrug their shoulders when I have approached them with this brand as it was distributed for a very short time in Ontario. Total Tech always rises to the occasion and with the advice, confidence and reassurance that a customer needs to make decisions. They neve rhave pressured me to replace my pool, which would have been more beneficial for Total Tech, to the contrary they have always tried to do what's best for my family. Dave Warren and his team are second to none.

Gord Cowan

Approximate cost of services:
$600.00
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Company Response

Thank you for the review. Yes , your pool is challenging but is very popular in Europe. I had a chance to meet with the company in France in November and they are excellent.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Total Tech Pools Inc

Award Winning Swimming Pool Service Company and Retail Store. Specializing in liner replacement, safety covers, equipment replacement and water chemistry. Total Tech Pools was started in 1991 primarily as a pool service company. Many of the original staff came from other pool companies and many are still with us today. Total Tech Pools performs all types of repairs, restorations, and maintenance on pools including liner replacement, openings/closings, equipment installation and repair, leak detection and complete new pool installations.

In 1996 a retail store was opened and in 2001 a larger facility was opened in Oakville. Currently Total Tech Pools operates a store in Oakville , ON, Kingston, ON and Montreal, QC. We offer a full line of chemicals, equipment, accessories and many other supplies for your pool at very affordable prices. Total Tech Pools prides itself on providing honest and fair service and places a very strong emphasis on education and training.

We are very proud to have received the Small Business of the Year Award in 2009. We truly appreciate the support from our customers, staff, suppliers and other partners for helping us earn this prestigious award.

AWARD WINNING SERVICE TEAM
Our award winning Service Team has been serving customers for 20 years. At Total Tech, we pride ourselves on fair, knowledgeable, and honest service at terrific prices. To experience our service is to understand what sets us apart from the rest. We encourage you to book your experience today.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
We carry a full line of pool and spa products with quality and value in mind. All our products have been carefully researched in order to provide the best products available at optimum prices. Total Tech Pools and Spas is located at 1380 Speers Rd in Oakville. We carry a full line of pool related products: Liquid Chlorine (Sodium Hypochlorite) Pool and Spa Chemicals Accessories and Maintenance Products Pool Toys and Games Have a very well stocked Parts Department Various Equipment (pumps, filters, heaters, sanitation systems, automation) We have a fully functional and landscaped pool at our Renovation Showroom next door which will help you visualize liners, landscaping options, lighting options and equipment. Outdoor Furniture
SERVICES
Total Tech Pool & Spa offer most, if not all, pool/spa related services ranging from professional openings & closings, pool liner replacements & restorations, leak detection & repair, equipment installation & repair, to weekly pool maintenance service. POOL INSPECTION: A visit to the home by one of our expertly trained staff members A full written report which details the current condition of the pool surface, equipment and foundation. The report will outline anything that is not functional or up to code and provide the approximate cost to fix/ replace these dysfunctional parts. The report will give any additional recommendations such as safety hazards in the backyard and pool accessories (ie. winter covers, diving boards, slides, fencing, etc). POOL MAINTENANCE Chemical balancing Water testing Vacuuming Leaf Skimming Equipment Maintenance POOL REPAIRS Our technicians are trained and experienced in a variety of pool related repairs and are backed up with vast technical resources and an extensive parts department. We will identify the problem and advise you on corrective measures and if applicable how to prevent recurrence. POOL RENOVATIONS/ BACKYARD LANDSCAPING Total Tech, either independently or in conjunction with our landscaping firm, Rosa and Rosa, can completely transform your backyard and pool. POOL LEAK DETECTION We utilize a variety of methods to locate leaks including pressure testing, sonar detection, and diving. In most cases we can isolate a leak to a very small area. POOL EQUIPMENT INSTALLATION POOL LINER REPLACEMENT Total Tech Pools and Leisure is your complete pool service provider.
BRANDS
Pentair , Aqua Chemicals , HPI Covers , Raypak , Jacuzzi , Kreepy Krauly
SPECIALITIES
Our goal is to ensure that your pool and spa experiences are memorable, for all the right reasons, so drop by one of our three retail showrooms soon, and meet the team.
WEBSITE
http://www.Totaltechpools.com
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Visa , Mastercard , Debit
LICENSES
Town of Oakville
MEMBERSHIPS
Pool and Hot Tub Council of Canada , APSP , BBB , Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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