I chose to have Toronto Home Comfort convert my wood fireplace to gas after speaking with their excellent salesman Dave on the phone. I was doing research and he answered all my questions without any pressure to buy. And most importantly when I mentioned I'm getting the fireplace for the look of a fire, not to heat the smallish room, he suggested the less expensive gas logs. He saved me $2000 with that suggestion.
This was a great solution because I didn't want to have the small room overheat with a gas insert, and have to reduce the flame to low as a result. Choosing the gas logs I have the best looking realistic fire with a high flame that I can sit beside comfortably for hours when entertaining. It's been the best Christmas as a result.
They followed up the installation to check to make sure all was up to code with another crew. I was not so happy with one of the technicians who came into my house- he was bossy and didn't listen to me. Dave understood when I called to discuss it with him. That's why they got a 9 rather than 10. None the less, my safety with the installantion of the gasline and the quality of the job was the priority at all times.
I've already recommended them to service an existing fireplace to my family, and now many of my neighbours want to convert their wood burning fireplaces to gas after seeing mine.
- Company Response
Thank you for your kind words, we believe that one recipe doesn't work for all application that is why given your input Dave was able to suggest to you the Log set which are great product for application like your. Thank you again and we wish you have many Great Christmas and holiday with the Log Set.
Toronto Home Comfort
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