The Concord Group

I have used the concord group and happily recommend their services when asked for referrals. They respond quickly to my phone call and never fail to complete their work in a timely manor. Great service and value

After a waterpipe burst I called Concord who showed up immediately to help with the situation. Over the next 2 days the team completely cleaned up the basement.

Over the coming months I used Concord not only to rebuild the damaged basement but redo the bathroom that was not damaged and to replace my existing back deck.

The work was done professionally and the end results are fantastic. Thanks to the whole team at Concord.

Floods happen when you least expect it. I was away on a weekend holiday and when I returned my entire basement was flooded from a sewer back up. I did a quick research and decided to call The Concord Group. As promised, they arrived promptly. It was a good decision because they started the work immediately and were very professional and clean. I would strongly recommend them in any unfortunate flood situations.
Good job.

Professional individuals to the max! Punctual, fast, neat, and quality all around. Always pick up their phones and always responsive. Trust them completely

Paul C and Mike provided excellent service with regards to the deodorization of my home. They did a great job removing the odor in just a few days and showed a great deal of commitment and professionalism.

Our home recently suffered serious water damage from a broken water line in an upstairs bathroom. We contacted The Concord Group to perform the flood clean-up work and subsequently selected them for the renovations. As a previous reviewer posted, we initially found Concord to be professional, knowledgeable, and very understanding of our situation (hence choosing them for the renovations after the clean-up work was done). Their cleaning of our flood damage was very well done. However, as the previous reviewer said below, Concord's subsequent poor quality of some of their renovation contractors, seeming lack of interest once the job was awarded, and poor follow up work and communications, despite our continued requests, left us also feeling very dissatisfied in the end. I was also troubled by the fact that one of their 'handyman' contractors took on the role of both electrician and plumber, and I am confident he has no licenses or certifications in either trade!! We definitely won't use or recommend them in the future.

In the torrential rainstorm of July 2013 water leaked into one room in our basement. We called our insurance company and they sent out a “clean up and restoration” team the following day to rip up carpet and under pad, cut out the lower portion of the walls and disinfect and dry the room. Subsequently they advised that they could not come back and restore the room for, maybe, 4 months. We ran out of patience and, after getting the external waterproofing done, started getting quotes from other companies. Several gave quotes in the 5 figure range to restore what is a small room – 18’ x 13’.

Some years ago, when our furnace leaked and soaked the basement carpeting, we had called Concord who came out and fixed the problem immediately. We decided to see if they could help with our current problem.

Nick came out, looked at the room and seemed to understand that we did not want any major renovation, just a simple job to make the room useable again. Rather than ripping out all the old panelling, he agreed that the room could be set to rights by filling in the lower half of the walls, adding a chair rail to cover the join, laying down carpet tile and installing new baseboards. He promised us a quote the next day. Sure enough, the Concord group sent us an acceptable quote within 24 hours, a quote that was significantly less than most of the other contractors.

Less than a week later, Rob and Hamid appeared as scheduled and completed the job in one day, albeit a long day for them. They did excellent work and completed the job as it was set out. They were pleasant, hard-working and polite. And – this is a big plus – they cleaned up all the trash and waste from the demolition part and took all the waste away. They also left us with a good supply of the carpet tiles, to be used if necessary in future.

We are entirely satisfied with the job Concord did for us and would recommend them to anyone who wants good work done at a reasonable price.