The Concord Group

Asbestos, Lead, and Radon Removal
17-160 Applewood Crescent Vaughan ON L4K 4G2
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Reviews for The Concord Group

Average customer rating:
8.1 10 (44 reviews)

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David
David
3 reviews Toronto, ON
9/10

Basement waterproffing

Quick response, professional and experienced guys.
There was a crack on the basement foundation, they took care of it.
So far so good, no water inside the basement.
Reason for 9 stars is because I was suppose to get a call with the start date and instead they just showed up.

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Company Response

Hello David,

Thank you for your feedback and our apologies about the confusion. We are happy that it all worked out and you were happy with our services!

Thank You

The Concord Group

JSJ
JSJ
1 review Toronto, ON
10/10

Water Damage/Mould Remediation/Basement Restoration

The Concord Group provided us with a top notch customer service experience. Paul coordinated everything seemlessly. The environmental specialist, Gerard, provided us with honest and thoughtful insight and proposed a reasonable solution to our problem. Gino, the contractor well demonstrated his years of expertise on site. Overall, the Concord group was a pleasure to deal with, an amazing team, and I would strongly recommend them to anybody.

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Company Response

Thank you for your kinds words. We appreciate your business. Please let us know if there is anything we can do for you in the future.

Thank you again
The Concord Group

Kathy
Kathy
2 reviews Toronto, ON
7/10

Basement renovation, plumbing, flooring.

My basement flooded so they located a drain outside the door, and tore out and replaced floors. Overall I found concord professional and pleasant. There weee so many people involved, however, over the course of the projects that information needed to be relayed carefully and quotes needed to be triple checked. I suppose that is the case with most contractors. This was my first experience and it certainly kept me on my toes!

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Company Response

Thank you for your review. We appreciate your business. If we could be of any help in the future, please do not hesitate to reach out to our team. Big or small, we do it all!

Thanks again,
The Concord Group

Sandra S.
Sandra S.
3 reviews Toronto, ON
10/10

Furnace

They responded immediately. Kind and professional guys. Kudos to Paul with the followup phone call. Really really great team.

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Company Response

Thank you for your review. We appreciate your business. If we could be of any help in the future, please do not hesitate to reach out to our team. Big or small, we do it all!

Thanks again,
The Concord Group

Donna W.
Donna W.
1 review Vaughan, ON
10/10

Mould removal from cold storage.

I knew from the moment that Gerard came to the house that I was in good hands. He took the time to explain the work and he gave me peace of mind that the mould issue would be resolved. He returned a few days later with his brother to do the work and I was so impressed with the outcome. They were a pleasure to work with and would highly recommend them.

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Company Response

Thank you for your review. We appreciate your business and your kind words. If we could be of any help in the future, please do not hesitate to reach out to our team. Big or small, we do it all!

Thanks again,
The Concord Group

SheriToronto
SheriToronto
3 reviews Toronto, ON
10/10

Waterproofing basement

I can't begin to describe how incredible Concord has been. Highly professional, lovely to deal with and the work they did following a flood in my basement was top notch (and VERY neat!). They kept me fully briefed at every step of the way. I HIGHLY RECOMMEND THEM,

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Company Response

Thank you for your review. We appreciate your business. If we could be of any help in the future, please do not hesitate to reach out to our team. Big or small, we do it all!

Thanks again,
The Concord Group

Melissa in Brampton
Melissa in Brampton
3 reviews Brampton, ON
10/10

Amazing Company!! so easy to work with

What a great company to hire. They were on point from the second I requested a quote, for mold removal in the attic. They sent a quote in a timely manner, followed up and thoroughly explained the work to be done. Had the work completed earlier than agreed upon, reasonable cost, and excellent service. They even checked and scanned another area I was concerned about. HIGHLY recommend them !! Great to work with !

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Company Response

Thank you for your review. We appreciate your business and kind words. If we could be of any help in the future, please do not hesitate to reach out to our team. Big or small, we do it all!

Thanks again,
The Concord Group

Private User
Private User
Private User reviews Vaughan, ON
10/10

Carpet Cleaning

I found the Concord Group on google. I was looking for basically a whole clean up of every single carpet and area rug within my home. The prices were amazing and the cleaners were great! It was overall a great experience and I reccomend using the Concord Group.

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Company Response

Thank you for your review. We appreciate your business. If we could be of any help in the future, please do not hesitate to reach out to our team. Big or small, we do it all!

Thanks again,
The Concord Group

antoinetta in Toronto
antoinetta in Toronto
1 review Toronto, ON
8/10

New fool, mold removed in basement, foundation repaired,doors and windows installed

I found the Concord Group on the internet, after talking to some other companies I decided to go with Paul, he is a professional comes promptly sent his sub-contractors the day the appointment was , they all did a great job and when I asked for little favours Paul came through, I would hightly recommend. Antoinetta Albanese

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Company Response

Thank you Antoinetta for your review and kind words. We appreciate your business. If we could be of any help in the future, please do not hesitate to reach out to our team. Big or small, we do it all!

Thanks again,
The Concord Group

Private User
Private User
Private User reviews Vaughan, ON
3/10

Mould remediation in laundry room

The work done by the contractors was excellent. However, I am disappointed with how Concord manages the entire process because:
1. When I called to get a quote or get someone to have a look at the job, Concord just assumes they are doing the job
2. They sent the contractor who does the job without providing an idea of the cost unless you specifically ask the contractor for a quote, at which point they are there and are expecting to do the job
3. They billed at an emergency job fee although it took them over a week to actually schedule the first appointment

So, if you don't mind paying whatever they bill without first getting a quote and determining if you want them to do the job, then there's no problem. I think that when I said there was a leak (which I specified was fixed), they just categorized as emergency and just started scheduling the work..... I was shocked at the bill.

Update: The Concord Group reached out to me to discuss the process and we came to an amicable agreement. They took my concerns into consideration which I was very happy about

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Company Response

Hello, Thank you for taking my call and resolving this matter. We are please that we have come to an amicable decision.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Concord Group

The Concord Group began as a carpet cleaning company in 1983. As our business gained a reputation for quality and customer satisfaction, we began receiving requests for other services. Eventually the volume of requests led us to expand to renovations, interior and exterior decor, painting, electrical, plumbing, and a number of other services.

The Concord Group has become a one-stop-shop for all your home and business needs. We began as a small family organization and although we have grown ten-fold throughout the years, we maintain our dedication to providing a friendly and courteous environment. We pride ourselves on our prompt reliable service, which is available 24 hours a day, 7 days a week.

We offer water and flood damage repair, waterproofing, mould removal, carpet cleaning, and home renovations and restoration. We pride ourselves on our prompt reliable service, which is available 24 hours a day, 7 days a week.

CATEGORIES
Asbestos, Lead, and Radon Removal, Mold Detection & Removal, Waterproofing, Basement Renovation, Bathroom Renovation, and Paint & Wallpaper Contractors
WEBSITE
http://theconcordgroup.ca/
YEAR ESTABLISHED
34
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash, Visa/Mastercard, Cheque
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.