Our 10+ year washing machine had been leaking for a couple of months and based on the reviews here I contacted The Appliance Guy via email. Within one day Joe replied and left me a voice message. I spoke to Joe, he asked me a few questions including the make of the machine, the problem, etc. He said that he would be in my neighbourhood the next day and would call at 9:30 in the morning to set a time. He called at promptly 9:30 and said he would be by between 11 and 1. I asked if he could make it closer to 1 and he said that was not a problem as he could shift a few appointments to accommodate me. He called after 12 and said he would be there between 12:45 and 1 and he was.
He had a quick look at the machine, diagnosed the problem and even had the right parts (a new motor and belt) in his van. Within 20 minutes, the job was done, and the washing machine was purring along like new. It's been a couple of weeks now and everything is running smoothly.
What's more, Joe gave us free advice on how to extend the life of the washing machine and he also had a quick look at our fridge and did the same.
Joe certainly knows what he's doing and was able to fix the problem without having to come back. Joe's prepared, professional, on time, and most of all he gets the job done.
Thanks Joe!
- Approximate cost of services:
- $250.00