We moved a short distance, within Burlington. They were rushed, left items behind them left without telling us. Upon unpacking there are many items destroyed. Irreplaceable tea set, Royal Doulton figures.. No longer available! Named after my Grandmother. It was carefully wrapped in bubble wrap. I'm heartbroken. We're asked them to wear masks.. They put then on to enter three house then took then off. No shoe covering! Not what I expected at all!!!
- Approximate cost of services:
- $1,600.00
- Company Response
We are sorry you are not happy with the move and have sat down with the crew to discuss. On local moves the charges are by the hour and the crew is trying to get the move done as economically as possible for the customers sake. We do not wear booties nor do we sell or promote that we do, we use floor runners throughout for floor protection. Booties can be dangerous and are not suitable when we are coming into and out of a house 300 plus times. We do follow COVID measures that mandate we use masks in the house but outside and in the truck our crew are free to not wear them. Again, we are sorry we did not meet your expectations.