From start to finish, Taylor was accommodating on every level. Everyone that I interacted with was extremely friendly and reassuring (something that is so necessary during a stressful move). The estimate tool was very helpful. I have yet to pay but I was very happy with my estimated cost. On moving day the team arrived exactly when they said they would, and same for drop off day (which was exactly one week from when the things were picked up). I moved from the USA to Canada, and I was very worried about the cross-border move, but Taylor handled everything with absolutely no issues. All of my belongings were taken care of during the move, and I couldn't be happier! Thanks so much for a seamless transition. I would definitely hire Taylor for any future moves that I might have.
Best move ever! Robbie, Alex and Alex were friendly, efficient, helpful, careful and considerate. I was very worried about moving during this pandemic because I am at fairly high risk, but they did everything possible to keep me safe. I had hand sanitizer and masks, but they brought their own and WORE them! Robbie's mask broke at one point and he was very concerned about my safety so he asked for one of the additional masks right away. They laid down floor matting everywhere and were careful not to ding the walls. Alex noticed that a chair arm was a bit wobbly and ensured me that they would take extra care. Robiie made sure that everything went in the correct place and that I was happy with where they put things. He put the bed back together and the china closet shelves in - something the last movers did not do! They were efficient and finished on time, so the estimate was spot on. I highly recommend this firm and would definitely use them again - something I hope to never have to do:)
We do thank you for your kind words and hope you enjoy your new home!
My experience started with me opening my door and seeing the driver jumping out of his seat and introducing himself and co-worker. After a few minutes they came in for a walk through, then the driver turned to me and said you don’t have much here would you like your things delivered today. For me that was a 3 already, then they went about their job very professional and friendly too which is a plus in my book. They were quick , efficient and by noon they were ready to leave. We I got to my new home they were there quickly unloading, just about 3 hours or so everything was where it was labeled to be and they were ready to leave. Quick, prompt and very professional, I give them a 10 and would definitely recommend Taylor moving to my friend.
Thank you Ann
Had a great experience moving with Taylor. Our moving crew arrived right on time, were friendly and easygoing, and worked carefully and quickly. Can't say enough good things about them. Thanks to Kingsley, Robbie, Ben and Shane for making our moving day stress-free!
Thank you Katie so much
On time. Efficient. Pleasant. Experienced. Accommodating.
Our move, during a renovation, could've been very stressful, but the Taylor team really made the day stress free and everything went very smooth, even the packers the day before, who packed half the kitchen and wall pictures.
Definitely recommend them and would use them again!
Thank you so much,enjoy your new home
Great service friendly movers. They take care of your things. Shrink wrapped and blanketed my coffee table. Its linoleum but insisted they take care of it. Personable and communicative. Would definitely recommend.
Thank you for the kind words
I am not satisfied at all and can not recommend this company for international moves for a few reasons:
1. Sales person is not keeping promises. You agree with her about house visit, she doesn't come and doesn't call. You need to chase her and finally end up discussing things over the phone while she is driving and you barely can hear each other;
2. This company failed to advise me that I was going to ship much less than I was paying for (actually, MUCH less). I ended up paying 3600 USD for shipping 2500 lb (that is the minimum they ship), thinking that it was the estimated weight of my shipment. As I wanted to be sure I do not exceed 2500 lb, I had to leave behind a lot of stuff that I would otherwise place into the shipment. Why not they give a rough estimate of the actual shipment weight and make sure customer understands that? I hope that is not done intentionally as it is very unfair from customer perspective when international shipment is so expensive.
3. In spite the company claimed a certain time window for the delivery, they didn't keep it.
We are sorry you feel that we mis led you on your estimate. In review of the quote we gave you in writing it was clearly stated that you planned on moving the following- one bench - roughly 30 boxes at rough weight of 45lbs each. You were charged as per the estimate based on the 2500lbs minimum that was also outlined in writing on our estimate.
Taylor Moving and Storage has been moving households to and from anywhere in the world since 1959.
Our trained and professional staff can assist with packing, unpacking, crating, moving and shipping. Our movers carefully handle furniture, appliances and every other aspect of your move.
We are family-owned and would welcome a chance to show you why "Taylor Takes Care".