Plumbing review in
Toronto
The wrong parts were ordered and when questioned about why box was open the rep said it's fine. Brought it home. Parts were missing and it was the wrong part altogether and some of it was damaged. When buying asked where parts were made they said Italy, the box and parts said china. Brought the stuff back. Huge waste of time and money. Brought it back. Huge hassle returning. They over charged us originally and didn't want to give us that money back. The sales man was rude and said "oh whatever" and walked away. They said everything would be difficult to fix. No acknowledgement that they were wrong, no apology, no help. Had to pay our plumber on top.
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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