Superior Home Systems

As a first time home owner I was a bit confused as to what way to go for a central vacuum but knew enough to know Beam was the best. I looked around a bit online and with some referrals from friends was told to check out Superior Home Systems the website gave me a lot of information on prices and different types as to which I compared with other companies and decided Superior it was so I phoned and spoke with Rafi who answered all my questions and concerns (Poor guy cause I had a lot) he was able to book someone to come out within a couple days it was amazing service fantastic friendly people to deal with and I am now loving how my CV makes my life so much easier most definitely will be a returning costumer for my Alarm Services as well and would refer Superior to anyone I know 100% as the best option out there :)

I got tired of buying inferior vacuums that didn't last and lost suction as they became full. I didn't want a bag-less vacuum as they always make a mess when you empty them into the garbage. I did my research and found that Miele is one of best vacuums ever made in every respect! My parents bought a Miele back in 1998 from Superior Home Systems. I'm not sure if that was there name then, but the location was the same.

I did search the web and call around and found Raffi from Superior Home Systems was the most informative over the phone and just a really nice man! This was by far the most I've ever spent on a vacuum, but worth every cent. The price was the same as the best price I got quoted at other dealers. Raffi did throw in a box of vacuum bags worth $20.

I've had the S8 for a 1 year now and I love it! I find I get about 5 months before I have to change the bag and each time the bag was so full it was hard as a brick, yet the vacuum still had great suction. What impressed is; the S8's cavity were the bag was in, was spotless no dirt leaked out at all. All my other vacuums leaked a little dirt, and every time i had to wipe the cavity down. Both the Vacuum and the store I bought it at, were excellent, and I am a very satisfied customer...

Misguided by Raffi to pay a deposit of $300 to install central vac system in Jun 2013, never informed me about the price nor penalty for cancellation, got call in May 2015 rushing me to complete the transaction, explained no longer needed it, said I need to pick other items at an equal amount to replace but still did not mention about price.. Received their letter in Aug 2015 said I now owe them $1,621 pay now or legal action. Their owner said $300 deposit is a binding contract even though I was never being told by Raffi in the first place as well as no such details indicated on their invoice nor receipt. Worse off, he said no extension is allowed. As a favur, if I pay another $400 they may consider to let me to walk away from their contract……So $700 for doing nothing This is how they do business for 30+years and treat their return customer! Be very careful to ask all questions before you handing over your visa to me is a fraud!

Supposedly got a top quality Beam system that has given us nothing but problems over 3+ years of use. Don't be fooled by Beam's so called "10 year" or "lifetime" warranty, because that's only parts (not labour), and labour is by far the most expensive part of the repair. Anyway Superior Home System's repairs typically last only weeks or months, and then it's back to bringing in the unit for more. One time he "fixed" the hose switch (turns the suction on and off), which only lasted a month, and he had the nerve to charge us for the same repair again (one month!). Then he further had the nerve to accuse us of using our central vac in a commercial setting (which would void the warranty completely -- convenient for him) because it was "dirty" looking. Our house was in a new development with lots of dirt and dust from construction, and it was insulting having to explain myself to him in that way. Needless to say, would not recommend.

Very satisfied with advise, value to cost and installation. Very nice to deal with and very accomodating in terms of patience with all my questions. Excellent experience in every aspect.

Wow - talk about service. This company was professional, efficient and highly customer-service oriented. Truthfully I was reluctant to have a 10 year old Panasonic vacuum repaired but I was certainly glad I did. They performed a top-notch job, delivered fast results and my vacuum is like new. They even fixed the light on it and polished it. I am so very pleased with the repair and more than happy I dealt with these professionals. They far exceeded my expectations. Superior Home Systems will definitely be my choice when it is time to replace my old Panasonic vacuum as they have truly impressed me with their outstanding service.

It was a great pleasure to deal with Superior Home Systems. They were honest and knowledgeable and had a very good offer. They talked about the features and advantages of each vacuum model which helped me decide on the best unit. I would recommend Superior Home Systems to my friends and family.

-great service and friendly sales staff at their Richmond Hill store
-the sales person provided me with honest opinion that helped me make my decision
- this was the best deal compared to other places I called.

Frank and Team at Superior Home Systems made the decision to purchase and install central vac a simple one for my wife and I. Their knowledge, advice and help throughout was incredible. The installation was quick, mess free, and very impressive. They gave us BEAM equipment (the best) at a price unmatched anywhere else. Lastly, no wonder they have been chosen Consumer Choice Award winner for 16 years in a row….they REALLY know their business and know customer service. HIGHLY recommended!