Super Rooter

Drain Services
Vancouver BC V5N 2S6
Write a Review
Write a Review

Recommended Professionals

98%(50 reviews)
98%(55 reviews)
98%(26 reviews)
98%(50 reviews)
98%(55 reviews)
98%(26 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

63%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Super Rooter

Average customer rating:
9.8 10 (48 reviews)

Sort by

Ivan from Burnaby
Ivan from Burnaby
4 reviews Burnaby, BC
10/10

Clear drain clog

I was very pleased with the quality of service John at Super Rooter provided. He gave me an approximate time window, called before heading to my place, and arrived on time. We had some standing water in a basement sink, and after a few questions, John identified where he thought the clog was and started working to resolve. He had the blockage clear in no time at all and water was draining once again!

John was friendly, courteous and professional. I would highly recommend to anyone looking for draining or plumbing issues.

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thank you for the review it was a pleasure meeting you.

Private User
Private User
Private User reviews North Vancouver, BC
10/10

Clearing kitchen sink drain and installing toilet

Super Rooter was great! Called John on Sunday night for a non urgent job. He answered right away and came the next morning. Immediately recognized the issue with kitchen sink and went to roof to clear drain from top.

Then he installed the toilet and had good way of resolving a preexisting issue. Later that night I noticed a way we could make the toilet install even better. Called him and he came out to do that the next morning at no charge.

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

Thx for review if There's anything you need please feel free to call thank you

Jodi from Burnaby
Jodi from Burnaby
5 reviews Burnaby, BC
10/10

Clogged Kitchen Pipe, New Faucet Install

I found super Rooter on homestars this morning after my kitchen sink became plugged. I called around to several companies and decided on Super Rooter based both on price and service. He was able to come this afternoon and not only quickly resolved my drainage issue but installed my new kitchen faucet for me as well. He was super professional, friendly, trustworthy, and I have already given the Super Rooter name to a couple of other people for any future needs they may have. I will definitely be calling them again for any additional plumbing needs.

Thank you so much for the fantastic service!

Approximate cost of services:
$189.00
Was this review helpful?
Company Response

Thank you for the great review.
It was a pleasure working for you.

Private User
Private User
Private User reviews North Vancouver, BC
10/10

Sewer drain repair

John did a great job repairing a broken sewer pipe and installing a cleanout for us. He was clear about pricing and very professional. I'd hire him again and would have no problem recommending him to others.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thx for review glad your happy

Private User
Private User
Private User reviews Anmore, BC
10/10

Clogged Drain

I called John at Super Rooter about a clogged sink drain. He had another job that morning, but said he would come after that (around lunch time). He came right when he said. He was very friendly and assessed the problem quickly. Everything was fixed in under an hour. He charged a reasonable fee on a straight hourly rate - no hidden extras or call-out fees. I would definitely recommend John to anyone.

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thanks very much for your review. If there's anything I can do for you please let me know thank you.

sheila.p in Vancouver
sheila.p in Vancouver
3 reviews Richmond, BC
10/10

Provided instructions over phone to help save money

I had an issue with my garburator not working and I called John for service, but instead of coming out and charging for the service, he provided the instructions to me over the phone. I was able to fix it myself, and I saved myself $120. I'm really happy with the integrity of this company, and I'll definitely use them again for future plumbing issues.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Glad to hear you were able to fix it. Thanks for the review.

Suko in North Vancouver
Suko in North Vancouver
1 review North Vancouver, BC
10/10

Professional, Punctual, and Courteous

John has worked for us twice now to clear plugged pipes.
He always arrives on time, does a thorough job, then surprises us with a more-than-reasonable bill. Such an honest guy - we wouldn't hesitate to recommend him!

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Thank you very much for you kind words. Pls let us know if we can help .

Teresa in Vancouver
Teresa in Vancouver
3 reviews Vancouver, BC
10/10

Replacing and regrading part of our sewer line

While our neighbour was doing some renovations, they found that our sewage pipe was linked to theirs and was in bad shape. We had also had some issues with back-up so thought it was a good time to re-grade the pipe. John at Super Rooter was the only company that we would call for this job. Not only is he incredibly honest, the work was done quickly and everything is better than new.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for your review it's great working for you.

Reiner in Vancouver
Reiner in Vancouver
1 review Vancouver, BC
10/10

Plugged sewage line

Called several companies on a holiday weekend this past Sunday. The earliest would be Monday afternoon, l tried one more time on search and found Super rooter. He said l will be there by 2pm, he was 10 min. early, great service and reliable! I have worked in the trades for more than 30 years and l know.

Approximate cost of services:
$168.00
Was this review helpful?
Company Response

Thank you for your review. Glad to hep

Ada from Vancouver
Ada from Vancouver
5 reviews Vancouver, BC
10/10

Fix Leaking Pipe

While doing laundry, noticed one of our pipes was leaking overhead. Not knowing who to call, used Homestars as our go-to to look for help and saw the positive reviews for Super Rooter. Contacted John and he came at the end of the day and replaced the leaking pipe. He was quick, efficient, tidy and most of all very courteous to deal with. I would have no problems recommending him - thank you John!

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank you for the review
Let me know if anything I can do

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Super Rooter

Super Rooter Plumbing’s technicians always arrive when scheduled and are prepared to assist you with your plumbing emergency. Our highly trained plumbers offer a variety of residential and commercial plumbing services. call us now!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Drain Services pros in Vancouver?