From the beginning, Mike and Aldo were an absolute pleasure to work with. We had a vision in our mind and wanted our unfinished basement to be a seamless extension of our 5 year old home. Sonoma made that vision come true!
Mike was always quick to respond to emails and call, made great suggestions when we were being indecisive and gave very good advice when needed. Our original design would have made the basement look closed in, and Mike worked with us to create a design that had all the elements we wanted and kept the space very open and clean. We were able to fit a bedroom, TV room/family room, kitchenette, full bathroom (with bench) and Study/storage room, with good storage space. He also completed our garage putting up shelving for storage and completed our main floor family room TV mounting and home theatre wiring. The quality of the workmanship is top-notch! When we saw deficiencies that concerned us (such as some drywall issues with walls and flat ceiling) Mike made sure his crew came back out, no matter how often, to address our concerns. His crews were always courteous to our family and the clean up during and after renovations were well done. While our project went over the estimated timeframe, it was understandable, as delays were caused by vendors and special orders. Sonoma was not the cheapest quote, and as with most renovations, we did have some additional costs, but mainly due to upgrades we wanted. Any additional costs were always approved first. And as the saying goes – you get what you pay for! The end result was worth it and the wait. To date the follow-up and after-sale service has been great and Mike is still quick to respond to us.
In the end we have the basement we wanted with high quality workmanship. We highly recommend Sonoma Contractors! Thanks Mike, Aldo and co.!
- Approximate cost of services:
- $45,000.00
- What could this company do to improve their services?
- Give a list of items to the owners that they need to decide on (e.g. colours), pick, and order before reno's begin.
- Any advice to offer fellow homeowners facing a similar project?
- Always check references - Sonoma's were honest and great so you can see the quality of workmanship.