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Solar Swim (1996)

Swimming Pools, Spas & Hot Tubs
Orangeville ON L9W 3T6
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Write a Review

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89%

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Reviews by rating (past 12 months)

Reviews for Solar Swim (1996)

Average customer rating:
10 10 (3 reviews)

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Lynn in Toronto
Lynn in Toronto
2 reviews Mono, ON
10/10

Never-ending Amazing Customer Setvice plus MORE

Our older hot tub got sick. It wasnt holding the heat so a service call was placed. Of course right before Christmas the diagnosis was the Brains of the Hot tub was done aka the Spa Pkg. We had the option of a refurbished or new unit. With Christmas and money being tight, we chose the refurbished with a 30 day warranty. Typically, we would get new. So they were tight in it and it was fixed the same day. Then I received a phone call from Stephanie who by the way was very patient and helpful through all of this.. and reassured me that although the company has a 30 day warranty, My Solar Swim Family will cover us for a year. They didnt have to do this at all. This shows you how they really appreciate our loyalty and showed it in kind. If you are questioning if this is a good company to deal with 100% ALL DAY LONG! Thanks you to Mark and Patty and Sweet Stephanie for all your help and attention.

Approximate cost of services:
$76,000.00
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Private User
Private User
Private User reviews Orangeville, ON
10/10

Hot tub

Great service ladies are exceptional always very friendly also
Always willing to go overboard to help if you have issues.

Approximate cost of services:
$130.00
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Farmhouse Studio On Fifth
Farmhouse Studio On Fifth
2 reviews Erin, ON

First Review

10/10

Happy Hot-Tubber

Friendly and available to answer all my questions about the tub, maintenance, chemicals, etc. Very knowledgeable and easy to talk to! Very excited to have a Hot Tub again and Solar Swim has absolutely made the purchase and delivery a smooth and easy one! Although the whole experience has been positive, what I think I am most happy about is the fact that they don't just sell you a tub and say good bye... instead, they encourage you to visit them for complimentary water testing and then teach you what you need to balance it properly. You never need to guess at the proper ratio of chemicals!
On another note: By mistake I ordered a cover lifter that makes the cover sit up high and obstructs my view. As soon as it was installed I knew I really didn't like not being able to see past it. Without hesitation Solar Swim showed me some alternative options and swapped the lifter to a low-profile. Since I am curious about everything, I watched the installer work. He braced behind the brackets to ensure there won't be future sagging. Thanks to Solar Swim, I'm a Happy Hot-Tubber!

Approximate cost of services:
$13,500.00
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