Smitty's Fine Furniture

Furniture
1099 Kingston Road Pickering ON L1V 1B5
Write a Review
Write a Review
HomeStars  >  Furniture in Pickering  >  Smitty's Fine Furniture  >  Customer Service Experience
Tineke in Toronto
Tineke in Toronto
1 review Toronto, ON
10/10

Customer Service Experience

We bought a Decorest sofa and loveseat from Smitty’s in Kitchener. After 6 months we noticed that the seams were pulling apart on 2 seat cushions. We called our design consultant, Angela, and she immediately arranged to have a service rep come out to our home in Tillsonburg. What a pleasure to have Brad come into our home. He took pictures of the seat covers and had Decorest make new covers. Brad delivered the new covers to our home and ensured that everything fit properly. Our customer service experience was excellent with Smitty’s and we will definitely continue to shop at the Kitchener location.

Was this review helpful?