Shower Deluxe

Mirrors & Glass
374 Bering Ave., Toronto Toronto ON M8Z 3A9
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Reviews for Shower Deluxe

Average customer rating:
9.4 10 (46 reviews)

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Christa in Toronto
Christa in Toronto
2 reviews Toronto, ON
10/10

Bathroom Shower Screen

My experience with Shower Deluxe can be summed in one word - flawless! They were professional, courteous, prompt and efficient from start to finish. The installers did an excellent job of installing the shower screen in a small space and went above and beyond expectations (they even siliconed a broken piece on the bathroom sink and removed some hard to reach plastic wrap around the shower from the original install 7 years ago). I would not hesitate recommending Shower Deluxe to friends and family.

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Company Response

Thanks so much for the kind words, Christa!
Pleasure working with you as well!!

Zenzo in Toronto
Zenzo in Toronto
2 reviews Toronto, ON
10/10

Clean Shower Install

Shower Deluxe did a fantastic job installing a glass panel and door in our washroom. The team worked quickly, deftly and cleanly. The install went smoothly and the work looks impeccable.

The estimation of the job was quick, service was swift and payment was made easy through e-transfer.

So far, to date, Shower Deluxe has installed the glazing in 2 showers in my house and I am pleased as punch with both. I would happily recommend them for glasswork in future!

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James
James
1 review Toronto, ON
10/10

Bathroom Renovation

I am very happy with the work provided by Shower Deluxe. We just finished a full bathroom renovation and this high quality glass shower door really helped modernize the space. Steve and his team provided great, personal customer service. The door installer, Rob, was punctual and friendly and he did great work.

I would recommend Shower Deluxe to anyone looking to upgrade their shower.

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Private User
Private User
Private User reviews Halton Hills, ON
10/10

Shower Glass door

They did a custom shower glass door for me. My walls were not squared and off measurement, they still worked around it and made it look great.
I will be using this company on my next job.

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Company Response

Thanks for the review, enjoy your beautiful new bathroom!

Dawna from Toronto
Dawna from Toronto
1 review Toronto, ON
10/10

Great Job

Very happy with the shower glass and doors we had installed by Shower Deluxe. Everyone we dealt with was efficient, friendly and helpful. The process was straight-forward and I appreciated having drawings to review to ensure everything was built the way I expected. Showers look great. Would definitely recommend!

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Company Response

Thanks for the positive feedback, Dawna! Enjoy your new showers!!

David in Toronto
David in Toronto
4 reviews Toronto, ON
10/10

Shower Glass Installation

Very happy with the service and installation. Quick service for the measurements and estimate of cost. Showed up when they said they would for the work and completed everything in professional manner and invoiced as estimated.

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Company Response

Thanks for taking the time to post a review David!
Pleasure working with you -- we'll see you soon for the next one!

johalpalminder in Toronto
johalpalminder in Toronto
0 reviews Vaughan, ON
10/10

products and service

I have used their services and products for few times. No complaints at all, always on time as they promised. I am a type of person who is always willing to pay for services. I Would highly recommend them if you believe in service.

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Company Response

Thank you very much for your positive feedback! Hope to see you again on your next project!

ladanbazargan
ladanbazargan
1 review Toronto, ON
10/10

Shower panel

Very professional and on time and friendly staffs very satisfied of the job
Thank you to whole staff

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Company Response

Thanks a lot for the review Ladan,
We are very glad to hear that you were happy with your experience!

Private User
Private User
Private User reviews Toronto, ON
0/10

Worst customer service

High quality products but awful customer service. Our projects was a parade of errors and delays from cutting wrong holes in mirrors, to delivering wrong dimensions, to defective hinges to missing parts. I fully appreciate that these things happen in construction projects but this is the only service provider in two back to back projects I did totalling 500k that absolutely refuses to compensate a customer by granting any discounts whatsoever due to the multiple delays caused by their mistakes. They have no understanding of their legal obligations nor of good customer service. Despite spending thousands of dollars for 4 showers, they showed no good faith to compensate me for the delays caused by their mistakes and even refused to grant a very small 375$ discount which would have gone a long way as a gesture of apologies. So if you use them, you better hope everything goes according to plan because they do not own up to anything.

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Company Response

Hi Sylvie,
We appreciate your feedback.
While I appreciate constructive criticism as a means to improve our service, this review is quite unfair and misleading.

Our shower enclosures are installed to exacting standards, and when we aim for tolerances of 1/8”, sometimes re-cuts can be expected (at our cost) to ensure you get the best possible finished product!

It seems unreasonable to punish us for upholding these standards and giving you the product that we promised.
We own our mistakes when they happen, and we rectify them accordingly (as we did without question in this case) -- to say that we don't "own up to anything" is just unfounded...

Furthermore, your complaint that you were not given a discount is untrue. Your contractor (who paid the invoice) was given a very reasonable discount to appease your concerns. I respectfully ask that you take this concern up with him.

All the best,
Steve @ Shower Deluxe

Jacob
Jacob
0 reviews Mississauga, ON
10/10

Custom Home Showers

Shower Deluxe has been our primary glass supply/installer for many years now. They are competitively priced, easy to work with, and most importantly provide quality work.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shower Deluxe

Shower-Deluxe has been manufacturing custom frameless and semi-frameless glass shower enclosures since 1990. Today we are the largest residential custom shower enclosure manufacturer in southern Ontario.
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We can design and manufacture any enclosure adding beauty and style to your home. Using only the best quality materials our enclosures provide function and performance second to none.
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We manufacture and inventory a complete line of hardware. Our hinges are cast solid bronze and available in 6 finishes:
Chrome (Standard)/
Brushed nickel (Standard)/
Gold/
Oil rubbed bronze/
Brass/
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We also manufacture matching headers, channel, clips and handles as well a complete line of seals.
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Installations are handled by our own employees using a fleet of trucks specifically equipped for shower installation.
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Our expertise in custom glass showers has led to customer driven requests for tempered and laminated glass railings, stairs and commercial glass installations. We are pleased to add these products which draw on our recognized expertise in heavy glass (that is glass over ¼ inch thick) and high level of customer satisfaction.
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When you deal with Shower-Deluxe you deal with professionals driven by passion and dedicated to customer satisfaction.
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Showers/Hardware/railings/Other Glass Application/Commercial

CATEGORIES
Mirrors & Glass
SERVICES
Showers/Hardware/railings/Other Glass Application/Commercial
WEBSITE
http://www.showerdeluxe.com/
YEAR ESTABLISHED
18
NUMBER OF EMPLOYEES
14
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.