Intall copper water line for new fridge
Had used Shanks in past without incident. Called office and spoke with James re: installing copper water line to be ready when new fridge arrived a few days later. Yusuf and assistant came and installed water line. A few days later fridge is delivered and delivery guys say "why didn't your plumber install the female end on copper so fridge can be connected?" I replied " i don't know - I ain't a plumber" so I called James and he said that someone would come back the next morning. Yusuf came back and presents me with a new bill for more money, so I call James and say why am I paying more money for a guy to come and finish the job that wasn't done properly. He wouldn't budge so I said is this worth losing a customer for? and bad word of mouth? and he said "yeah". Great business model. Stay away from these jokers. Brutal.
- Approximate cost of services:
- $500.00