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Sands Restoration Services

General Contractors
Markham ON L3R 3K2
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HomeStars  >  Fire & Water Damage Restoration in Noth York  >  Sands Restoration Services  >  Repair water damaged dropdown ceiling
Private User
Private User
Private User reviews Toronto, ON
0/10

Repair water damaged dropdown ceiling

Recommended to us by insurance company and agreed to do job to a very specific timeline due to work/vacation and childcare schedules. They talked a good game and assured us everything would be done on time and to a high standard.

We found out the weekend before they were due to start - based on a random/throwaway comment during a site visit a couple of days before they commenced - that the main company had sub-contracted the work just 1wk earlier. The new contractor did not tell us until the day after he removed our furniture that the required trades were not going to be available on the agreed timeline and would not be there until next week. Talk about being over a barrel !!!

We had no choice and waited until 2nd week for correct tradesperson who then did an extremely poor quality job. Not sure in which universe the before and after photos submitted with this review look anything like the same quality and luckily the insurance company - who are footing the bill but not having to live with the inconvenience - agreed. (pictures show the before - with the leak, as well as a couple of pictures of the flattened popcorn finish that was thought to be equivalent !)

We are having to have the job redone and rather than recommend a company, our insurance company have agreed to our request to use the contractors who put in the original finish several years ago. However they are so busy that what should have been a simple process is now likely to turn into a 3 month long saga ......

I hope to post a positive review when we get our proper ceiling back !

Approximate cost of services:
$7,200.00
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