Sanco Appliances Service Ltd

Appliance Retailers
Vancouver BC V5M 1L5
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Appliance Retailers
Sanco Appliances Service Ltd
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46%

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Reviews by rating (past 12 months)

Reviews for Sanco Appliances Service Ltd

Average customer rating:
8.1 10 (8 reviews)

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Private User
Private User
Private User reviews Vancouver, BC
0/10

Terrible Customer Service

I have two freezers in my garage and one of them stopped worked. I contacted Wilky for a repair as I saw some really promising reviews of him a couple years ago.

Starting with the phone call he was rude and impatient. I read about same day or next day service, however he said that my model was too old and therefore he said unless I paid him extra for parts, he wouldn't come.

Please do not do business with this rude man. It's sad to see his customer service go down along the years.

Approximate cost of services:
$100.00
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brenda from Richmond
brenda from Richmond
3 reviews Richmond, BC
10/10

dryer repair

Wilky fixed our dryer, in a timely manner, for a reasonable price. He is very accommodating and knowledgeable - I would trust him to fix any of our appliances. Thank you once again, Wilky!

Approximate cost of services:
$250.00
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Peter from Vancouver
Peter from Vancouver
1 review Vancouver, BC
10/10

Refrigerator repair

Our fridge conked out at a very inconvenient time-- Sunday on Thanksgiving weekend.
Luckily, we found the listing for Sanco Appliances. When we called on Monday, Wilky answered (to our surprise) then came promptly that same day ( even though it was an offical holiday) to relieve our distress.
He worked quickly, carefully, and courteously. Most importantly, he fixed the fridge at a very reasonable cost. We highly recommend him.

Approximate cost of services:
$200.00
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Robertson Jelly from Richmond
Robertson Jelly from Richmond
6 reviews Richmond, BC
10/10

Stove

We dealt with Sanco Appliances Service Ltd and were treated with respect and integrity throughout the whole process. Our sales was Anh and really, we could not have had a nicer person to deal with. Professional, courteous, super knowledgeable about all of our products. Upon delivery, the stove was damaged. No problem. Anh arranged for a loaner stove to be delivered the next day. Our stove was no longer in stock so Anh ordered the newer model at no additional cost. Absolutely top notch service. Thanks Anh

Approximate cost of services:
$550.00
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Anita from Vancouver
Anita from Vancouver
1 review Vancouver, BC
10/10

Dryer repair

Based on a friend's recommendation, I phoned Wilky in the late morning and he came that same afternoon after I got home from work. Prior to arriving, he obtained the necessary information and made sure he had the required part on hand. In about an hour my dryer was working again. Wilky is a very nice man and I would not hesitate to recommend him.

Approximate cost of services:
$180.00
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fraser from Surrey
fraser from Surrey
1 review Vancouver, BC
10/10

appliances

Great service. Wilky is extremely professional and knows what he's doing. He connected appliances (fridge, gas stove and dishwasher) and installed them properly (ie fixed dishwasher to counter and leveled). Would hire again.

Approximate cost of services:
$340.00
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brenda from Richmond
brenda from Richmond
3 reviews Richmond, BC
10/10

washing machine repair

Wilky is fair, quick to help and resolve your problem. He came the same day I called and fixed our machine... was happy not to have to buy a new one. Thanks Wilky! I warmly recommend your services!

Approximate cost of services:
$2.00
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Hilary in Vancouver
Hilary in Vancouver
1 review Vancouver, BC

First Review

5/10

Refridgerator repair

I read 2 previous reviews and based on them decided to call Wilky as I believed there was something wrong with my fridge since my milk kept going off within a few days of purchase. Wilky said he could come out the same day, but unfortunately I had plans, so he said he could come out the following day, which was a Sunday. I was surprised that he would work on a Sunday and not charge extra for the call out, but he didn't and worked on my fridge for about an hour. He needed to order a part and came 2 days later to finish the job. He didn't charge any extra for having to come back a 2nd time and his rates seemed very reasonable. Not having had much experience with service calls previously I wasn't sure what the going rate was but I didn't feel that I was being taken advantage of and he was very professional, courteous and completed the work in a very short time.
I would not hesitate in recommending him to fix any appliance and would not even consider some of the bigger companies out there as I doubt they would be able to beat or even match his prices or provide the service in such a short time period.
Thanks Wilky!

Approximate cost of services:
$220.00
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