I’m sure they do beautiful work but probably not suited for smaller jobs. Perhaps it was because it was late in the season but we were never made to feel like we were a priority even after paying for a concept drawing and providing a deposit for the work. It was disappointing the job was never started. But I do believe they do very nice work for projects that are larger in scope.
I was pleased that they provided a prompt refund of the deposit. Unfortunately not for the drawing which was prepaid with the understanding that it would be a credit once we signed a contract.
Again I am not posting to be negative about the company. I just want to share my experience as a novice for someone looking to do some work in the future. I never factored in the possibility that the work would not be completed and the cost of the sketch would not be absorbed into final cost of the project. Any new firm would work and revise from their own drawing before beginning a job. Just something to consider if you are on a budget.