Started by talking with Brian, he was friendly and took the time to ensure that I understood the process of how the system worked and what I needed to do to ensure the work could be completed.
Then I moved to DJ, thanks for understanding my urgency with every rain. Sadly the job was delayed a little due to not enough workers due to COVID. As a nurse, I can understand but I am so thankful for the men that did show up and do the work.
To those men on Moe's team, thank you so much, the first day was rough and loud (LOL) but the work done on the second day amazed me and day 3 all done. Moe ensured that the clean up in my living space occurred everyday. Moe was friendly and again taking the time to answer my questions.
The first time I heard the sump pump turn on was such a relief, I ran inside and heard nothing. Moe you are my hero.
Then I spoke with Miera about paying, credit card, here you go. Miera was very kind and patient when I started to worry that my card wouldn't take the full amount. But the office manager and Miera came through with a plan to ensure I could pay in 2 portions without a late fee.
A big thanks to RCC Waterproofing from start to finish, it can rain now and I can relax, well maybe I'll have to check a few times LOL.
- Approximate cost of services:
- $10,000.00
- Company Response
Happy to hear your basement leak repair went so well. Our team works hard to make sure you have the best waterproofing experience and work to whether to make sure you are totally satisfied with RCC as a waterproofing contractor. Thank you for trusting in RCC Waterproofing top make sure your leaky basement will never leak again.