Rcc Waterproofing

Waterproofing
4101 Steeles Ave W Toronto ON M3N 1V7
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Rcc Waterproofing
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Reviews for Rcc Waterproofing

Average customer rating:
9.3 10 (442 reviews)

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John in Pickering
John in Pickering
6 reviews Oshawa, ON
10/10

Basement Waterproofing

RCC water proofed a section of the new home we purchased today and installed a sump pump. Nicholas was patient and informative on the sales side. The crew doing the work led by Chris Iac were awesome! Chris was neat, professional and communicative. The install was very neat. Thank you everyone!

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Company Response

Thank you so much John for your review and feedback! Our team is glad to hear that you had a great experience and loved their service. They were happy to do the job. Thank you for choosing RCC Waterproofing!

Private User
Private User
Private User reviews Burlington, ON
10/10

Foundation Leak repair

I met with Rick regarding a basement leak. He was very knowledgeable and personal with whom to deal. After signing the contract and giving a deposit, we agreed on a date to do the job. Unfortunately, after RCC had dug down over a meter, they realized that this was not a project that could be done by hand but there was no access for machines. Upon agreement, RCC backfilled the dirt and we both agreed that this was not a project they could undertake. I contacted Rick the following day and he had no problem with the company reimbursing my deposit.
I would definitely recommend them.
Bob

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Dan Thompson in North York
Dan Thompson in North York
0 reviews Toronto, ON
10/10

Basement waterproofing - well done

RCC did a great job waterproofing our basement walls. They dug out along 2 sides of our house and sealed everything. They also fixed the drainage and sent pictures of all of the work that was done.

Go with a reliable, professional company that gives you a lifetime guarantee.

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Company Response

Thanks so much for your testamonial Dan. That's right, all of the jobs that RCC crews work on are all backed by a lifetime warranty because we believe in our workmanship and will make sure we fix the issue. Thank you for choosing us to take care of your foundation issues!

Paul S in Maple
Paul S in Maple
2 reviews Toronto, ON
10/10

Sump Pump Replacement and Sump Exit Line Fixes

I contacted a few "Waterproofing" companies to inspect my dual sump pit setup because a pump that hadn't turned on since August (when we moved into the home) was running every minute for 2 weeks. Den was the only person who took the time to understand the root cause of the issue and didn't try to upsell me something I didn't need (I can't say the same for one of the other companies I had contacted). Then less than a week later, Chris did an awesome job on the install, even optimizing the sump exit chute setup to his high standard. Chris' workmanship was very clean and precise. Next time I have an issue that RCC can fix, I won't even bother shopping around. These guys are great, honest tradesmen.

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Company Response

Very happy that Chris and Den could help you with this sump pump problem. Its a testament to the experience these guys and the rest of the RCC crew has and without their expertise, we could not give this level of customer service. Thank you for your sharing your great experience and for choosing RCC Waterproofing to take care of this issue.

Sam Ros  in Brampton
Sam Ros in Brampton
2 reviews Brampton, ON
10/10

Inside repair

I hired rcc to fix an issue I’ve had ongoing for a few years. Finally decided to have it fixed, I had a few quotes done but chose to go with rcc for their reputation and lifetime warranty. I found their service from start to finish was great. Once the job was completed it was exactly what I thought it would be. The crew did a fantastic job on explaining to me every step of the process and Im happy I decided to go with rcc. Thank you !

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Company Response

We are glad that our teams could finally give you peace of mind. RCC crews were happy to come and take care of the leak and now the work is backed by our lifetime warranty. Thanks so much for writing this review and giving your feedback!

cjpearcey in Toronto
cjpearcey in Toronto
3 reviews Richmond Hill, ON
10/10

Foundation crack

We had a crew come out to fix a crack in our basement wall and couldn't have been happier. The crew was very knowledgeable and skilled at their trade and very pleasant to deal with. Job looks great! Many thanks

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Company Response

Thanks for the great review! RCC Waterproofing is happy that we were able to find the source of the water leaks and put them to rest. The team was more than happy to come over and do the job! Thank you for letting people know about their workmanship.

Private User
Private User
Private User reviews Toronto, ON
10/10

Dry well in basement

Very pleased with the work done by Marko yesterday. His attention to detail and diligence was really appreciated. I had concerns about dust, and debris due to health issues, and he made a point of containing the area so that there were no issues.
Also, Miera, from the office was very kind and helpful in completing the transaction.
I highly recommend this company if you have water proofing issues.

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Company Response

That's great to hear! Our guys know how much mess and debris is created as a result of these kinds of jobs and our crews make great efforts to make sure it's contained for these very reasons. Glad to hear that our crews and staff went the extra mile to make sure you are happy with our service! Thank you so much for choosing RCC to do the job.

Josh in Renfrew
Josh in Renfrew
0 reviews Renfrew, ON
0/10

Basement Waterproofing; TRASH WORK

WE asked RCC to waterproof a small room in our basement. Rick came and assessed the area and said we should install a sump pump draining system. We agreed and they came to install it a week later than they originally advised. After the first day of rain, we noticed water leaking in that same room. WE have called Rick and RCC and it's more than a month later but they still have yet to return and fix their problem. However, They were very quick to accept payment.
Extremely disappointing and an embarrassing showing from an alleged reputable company.

STAY AWAY

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Company Response

I don’t know why this was posted as my staff was very attentive and resolved the issue in a timely manner. You have to be really bad to get a 0.

The original contracted date for the work was to start between November 21-28 outlined and agreed upon by the customer on the contract attached. The job was done on the 21-22nd of November. A re-leak call was made by the customer on Monday, December 16 stating that water had come in after heavy rainfall and that they were not sure whether or not it was from the work we performed or if more work was needed. The service person called back later that same day and set an appointment for Friday, December 20th where he confirmed that more work was indeed needed.

Because this additional work was never contracted for he told the customer it would be an extra charge. However, after discussing it with the office over the short holiday week (Dec 23-27th) it was decided that there would be no extra charge. The customer called back on Monday, Dec 30th in the morning for an update before the operations team had a chance to contact them about the good news. Our operations team called them a couple of hours later and the additional work was completed on Tuesday, Dec 31st long before this review came to my attention. This leads me to believe that this review must have been posted when the customer thought it was going to be an extra charge and before they talked to the office. The review did not get posted until after the 31.

I am happy with how my team responded to this customer and do not see how a 0 out of 10 is warranted. The original work was done professionally and the service for a call back was quick and the fact that there was no charge on work that should have been an extra is showing how my team goes above and beyond. We thank the customer for the business and hope they have changed their minds about our service as a 0 out of 10 does not honestly reflect the company’s work or service nor the staff that works so hard to do the best they can to make a great customer experience. Thank you to my team and sorry for the review.

Please see link of pictures of the job and contract of work done as well as the conversations we keep on file for every customer that is dated and timed

Anthony Romanelli
President
RCC Waterproofing Inc.

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Private User
Private User
Private User reviews Burlington, ON
9/10

Concrete basement wall crack repair

RCC Waterproofing undertook a concrete wall crack repair at our home and it appears they did an awesome job. They explained the process to me and true to their word, the sealant was forced through the visible crack from inside the wall via the drill holes. They did a good job keeping the area clean and tidy. The individual was also very courteous and easy to talk with.

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Company Response

Thank you so much for taking the time to review our services! There are many different ways to waterproof and our trained sales associates know what is going to work immediately after inspecting the home. Thank you for trusting in our team and choosing RCC Waterproofing!

Sydney in Grimsby
Sydney in Grimsby
1 review Hamilton, ON
10/10

Basement Waterproofing

My partner and I received exceptional service from our RCC sales representative Jeffery from the moment we reached out for a quote, to the days following the completion of our full exterior waterproof job. He made himself available at all times to answer our questions and clarify details about the job. Not only was he prompt, thorough and patient, he was also very knowledgeable about the waterproofing process, including waterproof techniques offered by other companies (i.e. pros versus cons). We would happily provide Jeff's contact information and recommend RCC to any friends or family members looking to have waterproof work done. We were also impressed with how Bruno and his crew carried out the work. He was in touch with us every step of the way to ensure the work was done exactly how we expected. Thank you RCC! Happy Holidays :)
- Sydney & Ashani

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Company Response

Happy Holidays Sydney & Ashani and thank you for your recommendation! Our sales consultants are always happy to answer any kind of question or concern that may arise during the waterproofing process. They pride themselves on being able to provide the right information people are looking for and the info that people need to know. thank you again for letting us know how our team did!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rcc Waterproofing

RCC WATERPROOFING TORONTO
Phone: 416-747-1920 or toll free 1888-766-2071
Basement Waterproofing Toronto,Hamilton,London

Since 1920, Toronto homeowners and businesses have trusted RCC Waterproofing Toronto to solve their foundation problems. With over 80 years of operating experience in Toronto, RCC Waterproofing has the solution for all your foundation concerns. Specializing in water proofing residential, commercial and industrial structures in Toronto, Hamilton, Niagara, London and everywhere in between - Basements made permanently dry, from the inside or outside.

CATEGORIES
Waterproofing
PRODUCTS
Hydro Guard superior waterproofing rubber mebrane. DMX AG soil side and air gap drainage sheeting Bakor waterproofing products
SERVICES
Waterproofing Toronto basements Repair leaky basements in Toronto Hamilton Basement waterproofing
BRANDS
WET BASEMENT? is a registered trade mark of RCC and is registered with the federal government of Canada. Anyone using such a term is in breach of this trade mark.
SPECIALITIES
Waterproofing,Leaky Basment, Basement lowering, Underpinning, and benching. In Toronto,Hamilton,
WEBSITE
http://www.rccwaterproofing.com
YEAR ESTABLISHED
1920
NUMBER OF EMPLOYEES
150
RETURN POLICY
LIFETIME Warranty Guaranteed
PAYMENT METHOD
Visa OR Mastercard, CHEQUE, CASH
LICENSES
Toronto,Hamilton
MEMBERSHIPS
Toronto Construction Association, Better Business Bureau, Ontario Waterproofing Association, NAWSRC
LIABILITY INSURANCE
Yes
DIPLOMAS
National Waterproofing Association
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$500
PROJECT RATE
On Request
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.