At the beginning, we were very satisfied with RCC and the personal attention and the work they did. They waterproofed our Storage room in the basement. They completed this job in the time they had quoted us and at the price they quoted us. Very friendly guys that worked on the house. One was even came during a very difficult time for him -death in the family. We told them we would wait but they wanted to continue.
Once the job was finished we were happy with the results until it started to leak again. They came back to look at the work and noted that it was leaking from a different area. This frustrated us as this was why we hired them. They said they would fix it but they never did, We followed up with them a couple fo times and never heard from them again, almost two years later no word from them. We haven't had much of a leak because we fixed the downspout outside.
They started off really well but ended poorly!
- Approximate cost of services:
- $7,900.00