Adt Protectron - Out of Business

We had a house fire on March 12, 2014. Without the system, my family would have died and the house would have burned to the foundation. I am so glad ADT-Protectron was monitoring my system that day.

I am actually happy with the service. I spoke to a representative and within a day, they sent new stickers for the outside of my house. I really appreciate their services.

when my son forgot the password, you call me right away to find out if it was a intrusion or not. I really appreciated your call. It gives me piece of mind knowing that ADT-Protectron is watching over my house 24 hours a day, 7 days a week.

I've been a home owner for over three years now and just purchased my second home. I purchased ADT about a year after living at my first house, and from the beginning, it was extremely obvious that their customer service was absolutely terrible. A few days after having an installering into my home to set everything up, i got a call from ADT asking me when would be a good time for them to come set everything up. They had no documented proof at that time that someone had been in my home and set everything up.

On my most recent move, I experienced the most incompetent series of events I have ever been involved in on the most simple of tasks...a basic move. After the move, I recieved a bill for $700 dollars for an early cancellation fee. On top of that, I was told another bill for $400 was in the mail, which was for set up at my new home, even though I was told by multple reps that I would not be charged for either item. Also, a week after I moved, I received a call saying my burglar alarm at my old house had gone off. The new people at the home accidently set it off, and ADT had no way to turn it off for them, and had not properly deactivated it. I had to drive over and turn it off for them and give them my personal code, all because ADT didn't do their job properly.

I've never been more upset with a company or a customer service group. Just terrible, terrible service.

We have been with ADT-Protectron since 2009. We are very satisfied with the service provided. The staff are prompt, knowledgable, and polite. We would definitely recommend ADT-Protectron to anyone looking for a security provider.

We absolutely love our security system! It brings a great sense of relief that I can run into the city and if anything should go on in our house and garage that you people will contact me immediately.

The install crew did exactly what they promised. When I was having issues learning how to operate the system the first week your control centre was patient and very helpful.

the feeling of security, I accidentally set alarm off, and responded immediately, gave proper verification, and everything set. A storm knocked out sensors in garage, the wait was a little long, but eventually repaired .. so I am satisfied with service.

Arrangements when I called were easy and informative. Installation was on time and painless. The technician was helpful and patient with showing me how to use the system. The system is easy to use and being able to access it from my phone makes it so convenient. It also lets me know when my daughter comes and goes from the house. I feel safe now.

Quick installation, easy system to use, like the different levels of security and the key fobs are really handy. I would strongly recommend ADT-Protectron to anyone looking for a security system.