Adt Protectron - Out of Business

Formerly Protectron Security Services
Alarm Systems
Montréal QC H1P
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Alarm Systems
Adt Protectron - Out of Business
Star Score
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34%

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Reviews by rating (past 12 months)
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Reviews for Adt Protectron - Out of Business

Average customer rating:
5.2 10 (406 reviews)

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Private User
Private User
Private User reviews Smithers, BC
9/10

Security Services

Alarm Systems review in Smithers
Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have been with ADT-Protectron for several years. So far, I have no complaints about them. I find my alarm system easy to use. I would recommend ADT-Protectron to anyone who wants a security system.

Approximate cost of services:
$100.00
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Spade22 in Calgary
Spade22 in Calgary
1 review Calgary, AB
2/10

Security Alarm

Alarm Systems review in Calgary

The alarm system itself is great. However, the customer service is an abomination!
First off, the sales reps will promise you anything to get you to sign the contract and anything said to you verbally doesn't mean anything. Train your reps properly! Offering freebies just to make a sale is unethical.
Secondly, they are dishonest. I had a problem with my account and was told a supervisor would look into the matter and get back to me. 1 month later and I never recieved a call back. When I called to ask about it I was told by a representative that the issue was not important enough to warrent a call back from a supervisor.

Once our contract is up so am I. I will take my business somewhere that doesnt treat their customers like they are worthless.

Approximate cost of services:
$50.00
1 of 1 people found this review helpful.
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Company Response

We are sorry to read that our services have not met your expectations. Please let us look into this further, please forward your contact info to communication@protectron.com.

Barbara N. from Edmonton
Barbara N. from Edmonton
1 review Edmonton, AB
10/10

Security Services

Alarm Systems review in Edmonton
Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have been with ADT-Protectron for several years now. I have no complaints about them. They provide great protection to my house. I am feeling very secure, and I would recommend ADT-Protectron to my friends and family.

Approximate cost of services:
$45.00
0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Sudbury, ON
10/10

Security Services

Alarm Systems review in Sudbury
Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

we know we are being monitored, as they even call when the battery needed to be changed. great service. We would strongly recommend ADT-Protectron to anyone that needs a security system.

Approximate cost of services:
$37.23
0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Kentville, NS
10/10

Security Services

Alarm Systems review in Kentville
Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Excellent service, I can rest easy knowing that this security system is fully operational. I have no complaints. If anyone asks about getting a security system, I would recommend ADT-Protectron.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Janet T. from Burns Lake
Janet T. from Burns Lake
1 review Burns Lake, BC
10/10

Security Services

Alarm Systems review in Burns Lake
Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I appreciate that I can set the alarm or disarm on my smartphone. I am very happy with the fact that I can hear the alarm telling me that someone just opened the front door, side door or outside (garage door).

Approximate cost of services:
$2,600.00
0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Chilliwack, BC
0/10

service

Alarm Systems review in Chilliwack

I loved Protectron, until today! We have been customers for about 10 years!!! Apparently we have had a "verbal contract" since 2012 and we are locked in now until 2017. Really? I have no documentation of this whatsoever!!! In order to get out of our contract we apparently owe them over $600. (The equipment is old and long paid for) ADT-Protectron are thieves!! Do not go with this company and their "verbal contracts" Its a load of crap! So much for customer loyalty!!!

Approximate cost of services:
$4,200.00
1 of 1 people found this review helpful.
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Company Response

We are sorry to read that our services have not met your expectations. Please let us look into this further, Can you please forward your contact info to communication@protectron.com .

Sylvia & Sean K. from Edmonton
Sylvia & Sean K. from Edmonton
2 reviews Edmonton, AB
10/10

Security Services

Alarm Systems review in Edmonton
Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have been with ADT-Protectron for several years. So far, I have no complaints. The service agents are very professional. If I have had a problem with my system, it has always been dealt with immediately.

Approximate cost of services:
$27.00
0 of 1 people found this review helpful.
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Mark S.
Mark S.
2 reviews Uxbridge, ON
9/10

Security Services

Alarm Systems review in Uxbridge
Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The call centre staff ALWAYS answer my question or transfer me to the correct person. They have a sense of humour and are nice to deal with. The call list instructions are followed to the letter.

Approximate cost of services:
$200.00
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Lane P. from Neilburg
Lane P. from Neilburg
1 review Neilburg, SK
10/10

Security Services

Alarm Systems review in Neilburg
Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have no complaints regarding my system. My experience so far with Protectron has been very positive. The sales person and the fellow who did the hardware installation were both very good to deal with.

Approximate cost of services:
$56.00
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
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More about Adt Protectron - Out of Business

Headquartered in Montreal and Toronto, ADT is one of Canada’s largest monitoring and alarm system installation companies, with solutions including the full line of Protectron's products. With its network of qualified professionals specializing in the sale, installation, servicing and monitoring of electronic security systems, it serves more than 800, 000 ...
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