Priority Plumbing

Plumbing
Toronto ON M6P 3S7
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Priority Plumbing
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90%

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Reviews for Priority Plumbing

Average customer rating:
9.3 10 (760 reviews)

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joeypartington
joeypartington
2 reviews Toronto, ON
10/10

Removed old bathroom vanity, installed separate off/on valves; installed new kitchen faucet & hose & off/on valves

Plumbing review in Toronto

Competent, informative, efficient plumber. Exact dollar quote given before work started so there were no surprises. Because the prep work was done so well, I was able to install the new bathroom vanity and faucet myself: something I had always shied away from in the past. All the work has held up without fail for eight months.

Approximate cost of services:
$970.00
What could this company do to improve their services?
Itemize their bill.
Any advice to offer fellow homeowners facing a similar project?
Watch closely, one can learn a lot.
1 of 1 people found this review helpful.
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Kape
Kape
2 reviews Vaughan, ON
0/10

Hot Water Heater Installation

Water Filtration & Purification review in Vaughan

They cancelled the initial appointment but promised a $20 discount on the rescheduled appointment. Not only did I not get the $20 discount but the quote I got was outrageous.

Edit (after response): Just to clarify, you did offer a $20 discount towards the potential installation, not towards the estimate, which is what was promised over the phone. As for your prices, $2,600 for a hot water tank, for which you had no details such as brand or energy efficiency, and its installation is outrageous. I purchased the best water heater from Rona and had them install it for over $1000 less. Finally, the only reason you are rated high, is that you provide gift certificates to people that do so, which is deceiving customers.

Approximate cost of services:
$56.49
3 of 4 people found this review helpful.
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Company Response

Hi Kape, Sometimes we put emergency customers ahead of others similar to a doctor seeing a dying patient before a patient with a cold. We did issue you the credit and are sorry you still chose to carefully choose your words and imply that we didn't. With regards to our Prices, they are 100% fair and our workmanship is top quality. As you can see, we have never had complaints about our workmanship. In addition, Rona will have you wait 40 minutes on the phone, and 3-4 days for the repair. I would hate to shower in freezing cold water for 4 days straight!. I hope that never happens to you. If it does, we answer the phone right away and offer same day service! Thank you.

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Luis Haber from Toronto
Luis Haber from Toronto
2 reviews Toronto, ON
10/10

Kitchen Sink Fix.

Plumbing review in Toronto

I requested service from Priority Plumbing and someone was at my house within 2 hours. The work was so professional and well done and I what I liked the most is that they work with your budget giving you the best options for what is better for you.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Hi Luis, Thanks for sharing you experience with Priority Plumbing. What sets us apart from other companies is our speed and professionalism. Fast service is important to our customers and we try our best to make an unpleasant situation as convenient as possible. We also try to provide different options and price levels when ever possible, This way we put you the customer in control and everyone likes choices. Thanks again!

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Downtown TO Homeowner from Toronto
Downtown TO Homeowner from Toronto
2 reviews Toronto, ON
0/10

midsized job

Toronto

I'd rather not go through all the details, but this company failed us on every count. I'd never recommend them or call them again. Other companies served us so much better.

Approximate cost of services:
$2,000.00
3 of 4 people found this review helpful.
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Company Response

Hello,
There must've been a misunderstanding as we always give a window of arrival. Today we advised it would be between 11 and 2.
We arrived at around 1 pm and were surprised that you were upset that we didn't arrive at 11.
Our process is to call and let our clients know when we we're on the way so they don't have to stay home and wait around. You can run errands and get a 1/2 hour lead time to meet us. We did maintain our scheduled appointment window as promised, I am sorry that you were hoping that we would get there right at 11 Am, however we never promised you this. - Sorry - The Priority Team.

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Priority Plumbing

Priority Plumbing is voted best Plumbing & Drain Service in Toronto for Quality, Service, Value and Professionalism. You know the price before we start. Non-Commissioned Plumbing, Heating & Drain Technicians. Fast, Friendly and Competent Plumbing, Heating & Drainage Service. 100% Satisfaction Guarantee. Specializing in residential Plumbing, Heating & Drain services. Clean Plumbing, Heating & Drain worksites, We wear floor saving shoe covers and use workmats to protect your home. Same day Plumbing, Heating & Drainage Services. Emergency Plumbing Heating & Drain Services. Convenient appointment times. Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets Repair. Toronto Plumbers who Perform Quality, Clean and Convenient Services.

CATEGORIES
Plumbing and Drain Services
SERVICES
Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets. Toronto Plumbers who Perform Quality, Clean and Convenient Services.
BRANDS
All Brands Available Upon request. We are fully stocked with the most reliable parts in our trucks.
SPECIALITIES
All Plumbing, Drain, Heating, Waterproofing Services done by professionals who care for your home and take pride in their work.
WEBSITE
http://www.priorityplumbing.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Mastercard
LICENSES
Master Plumbing License P17794Technical Safety and Standards License 00749274
MEMBERSHIPS
Nexstar Network of Elite Contractors
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P17794
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
49.99
BONDED
Yes
PROJECT RATE
You know the price before we start, every time.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Installation and Workmanship Warranty on every job.100% Customer Satisfaction Guaranteed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.