Priority Plumbing

I hired Priority Plumbing to remove and replace old clay pipes that were damaged by tree roots. They were timely in fixing the issue and got us back up and running in a few days. We had an issue but it was resolved quickly by the company, and they made it right.

I’ve had an excellent experience with Priority Plumbing. From the customer service on the phone to the technician Adam that came to my house, everything was great. He was to get to my house quickly (he even called me to move my appointment up a few days when they had a cancellation). Adam was very friendly. He was able to quickly diagnose the problem and resolve it. I highly recommend Priority.

I submitted the request. The company contacted quicky and David showed up the next day promptly. He did a great job with detailed explanation of what he did. He als double checked everything over. There was no more leaks.

I had an emergency plumbing issue and they responded to my call right away and had a technician on site within a few hours. The technician was friendly and efficient and fixed the problem quickly. I would definitely recommend this service.

I was blown away by the fast, efficient and friendly service provided by Priority. My sink started leaking uncontrollably and Priority was to the rescue! They got here quickly, fully explained what had happened and educated me on things to be aware of (in an easy to understand way). I highly recommend them. Let’s hope I won’t have to call them again but if I do, I know I’ll be in good hands. Thanks again!

The last time I hired Priority Plumbing it was to fix a wobbly shower handle. First guy to come charged $352 to “replace shower handle parts” . He shut the main water valve off but never opened any other taps trapping air in the system. That night any tap, or washing machine had violent air pressure and that shower handle fell off. We shut off the water. Second guy comes and says no parts were replaced and fixed the shower handle. When the water was turned back on we could hear water hissing. The pipe to the water heater had cracked and I paid the second guy another $350, not realizing at first why. When water is spraying everywhere you don’t think. But when the toilet was also damaged I figured it out. The company owner was rude, unapologetic and blamed the age of my water heater and toilet, which were fine before they came. Visa agreed with me and reimbursed me for the second charge. They are not licensed plumbers although their ad doesn’t say that. They are not registered with the City of Toronto. They are another company with a new name. Beware.

Great company. Plumber sat down gave me 3 scenerio sand costs. Explained everything throughly. Within 15 minutes everything was clear and running smoothly. I will be using this company again.

Matt was a treat to work with. competent and professional, just like the other plumber we dealt with (Greg). These guys went beyond just the repairs, offering advise and maintenance tips. My go to plumbing company from now on!

Brian is thorough and professional. He explained the solution to my problem well, and solved the problem promptly. I would definitely use Priority Plumbing and ask for Brian again. Great service!

This was probably the best experience with a plumber I can remember. Matt showed up on time and worked hard to do the job correctly. He got the job done, left no mess at all and was extremely professional and polite. They are a little expensive but I will gladly use them again.