Our small problem of a toilet back-up led to a larger problem of a sewer back-up, as a result of a broken pipe and tree roots. We called Priority Plumbing and Greg was at our home within two hours. Our pipes were scoped and he found a broken pipe under our driveway. After digging down, and removing tree roots that were the cause of our problem, another scope identified clay pipes underneath our basement floor (old house) that were about to crack, also due to roots. After digging through the foundation in the basement, placing a sleeve in the pipe, and cementing the hole, our problems were solved. And, we installed a backwater valve. The work was done fast; we got an explanation of every step, our property was left clean including washing the driveway to get rid of the mud from the digging, and we were thrilled with the job - although not happy having the unexpected expense. We will certainly use Priority Plumbing again.
- Company Response
Thank you so much for sharing your feedback. We truly appreciate it.