I have been struggling with my Zuchetti taps for close to 6 months. It was clear that there had been an issue with the cartridges but I was having difficulty receiving any real service from either the distributor or the plumber they recommended. Once I had phoned Zuchetti directly in Italy and received the replacement trim and cartridges free of charge I now needed to find a new plumber. My Google search - best plumbers in Toront - led me to Priority Plumbing. What a find! Not only were they responsive from the moment I phoned but they also kept me informed throughout the process - what a difference! From the moment Matt came to the house, he exuded confidence and respect. He completed the job and although it was not straightforward he remained positive about the challenge rather than finding ways to walk away. I also bought the one time service agreement as I look forward to a long relationship with this company.
- Company Response
We appreciate your feedback! We look forward to working with you again in the future!