I have a We Care Service plan with Premi-Air Heating and Cooling. I ended up signing for this after the company did some repair work on my furnace. I have to say I am very happy that I signed up for this plan as it gives me peace of mind knowing that I have a reliable company taking care of my home's HVAC system, which was proven a few weeks ago when my furnace was not turning on. I was about to leave on vacation and needed to have the furnace looked at as soon as possible. Temmy at Premi-Air made sure that my request was passed on to the appropriate person (Alison) and an appointment was made for the same day. The technician who came was very professional and took my concerns seriously and in addition to completing a thorough inspection (as they always do) he took the time to answer any questions I had. My furnace turned out to be okay but it was nice to know that I can count on this company to provide a high level of service and be there when it counts.
- Company Response
Thank you so much for taking the time to leave us this wonderful review. Our entire team tries our best to treat all our customers as they would their own parents. Sincerely, Joe Simon