Pool Craft

Swimming Pools, Spas & Hot Tubs
561 Edward Ave Richmond Hill ON L4C 9W6
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97%

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Reviews by rating (past 12 months)
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Best of Award '22 winner 2 timesBest of Award '22winner 2 times

Reviews for Pool Craft

Average customer rating:
9.8 10 (132 reviews)

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Private User
Private User
0 reviews Toronto, ON
10/10

Backyard Pool and Landscaping

The PoolCraft team was exceptional. From the initial sales engagement with Rick, to the completion of the project with the great pool team, led by Chris, and landscaping by Jessica, Poolcraft was very attentive.

Most importantly, they are reliable. They respond quickly to complete things. They don't leave things hanging for weeks. Their entire team is very friendly and professional and the quality of their work is world-class.

They did an incredible job of transforming our back yard into a 5-star resort. I would definitely recommend them to anyone thinking about putting in a top-tier vinyl pool system.

Approximate cost of services:
$250,000.00
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Company Response

Greg, it was a pleasure to work with you and your family on this project. It's absolutely stunning ! Your family and friends are going to create a lot of memories in your new paradise !
All the best,
The Pool Craft Team

Private User
Private User
0 reviews Newmarket, ON
10/10

Pool Install

Pool Craft is a top notch Pool Installation company! Excellent service, extremely professional, very prompt pool installation went absolutely seamless!! Highly recommended!

Approximate cost of services:
$110,000.00
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Company Response

Thank you for your business and for taking the time to share your experience. You and your family are going to really enjoy the pool, especially the custom step/bench combination!
All the best,
The Pool Craft Team

Private User
Private User
1 review St. Catharines, ON
10/10

Pool build

Very well organized company. Updated regularly on progress and what to expect moving forward. Staff very hard working and professional. The speed in which this project has moved is outstanding. Easy to see why Poolcraft is at the top of pool building industry!!

Approximate cost of services:
$250,000.00
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Company Response

Thank you for your kind words. It's been a pleasure working with you and your family!
You're going to love your spillover spa !! And the benches are a great addition.
Sincerely,
The Pool Craft team

Private User
Private User
Private User reviews East Gwillimbury, ON
10/10

Backyard / Pool Renovation

My husband and I have been planning this backyard complete renovation for quite some time, and this took place during the pandemic with planning process started in 2020. From the point when we first reached out to Pool Craft, which was quite some years prior the pandemic, Rick from Pool Craft truly left us a great impression of the professionalism from the company and very knowledgeable. When it came to the time that we were ready to commit to the pool/backyard reno, we re-connected back to Pool Craft right away. From getting in touch with many pool companies and other trades during the pandemic, Pool Craft was consistent and responsive during the entire planning process. Throughout the construction stage, communication was made timely and accurate that we were very comfortable throughout the entire working relationship. Also, through the workmanship of their own staff and trades they are associated with, we can truly see how they pride themselves differently from the rest of the vendors in the market. We were glad that we chose to work with them as we could feel how they cared for each of their projects as their own and they truly put their name behind each step. We have now been enjoying our backyard oasis for almost 4 months now and never regretted a single moment during this entire process!

Approximate cost of services:
$260,000.00
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Company Response

Hey guys, I'm so pleased you're happy with the pool and now the new pavilion. The outdoor structures have become so popular in recent years. Looking forward to hearing about more great times. Stay well and talk soon
All the best
Rick and the Pool Craft team

Private User
Private User
1 review Vaughan, ON
10/10

Rockview swimming pool

Great, Amazing, Spectacular all of the rest of the words are all the same for a company that is run with heart and soul. So dam happy.

Approximate cost of services:
$0.00
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Company Response

Hi Domenic,
Such a pleasure to work with you. You were extremely hospitable throughout the process. The boys loved the sandwiches !!
Bobby and the Pool Craft Team

Private User
Private User
0 reviews Toronto, ON
10/10

Incredible!!!!!!

Very incredible journey Pool Craft was fantastic, The final product was absolutely worth every penny

Approximate cost of services:
$300,000.00
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Company Response

Thank you Jim!
We really appreciate the opportunity to work with you on this project. You and your family are going to make many great memories in your backyard. We can't wait to take photos of your yard to showcase all of the amazing features.
Sincerely,
The Pool Craft, Stone Craft and Timber Craft Teams

Mario
Mario
0 reviews Kettleby, ON
10/10

Pool construction

True professionals. Everything agreed to in advance was done as presented. Excellent communication, from the initial design to the finished product, they kept us up to date every step of the way. We’re very happy with the result, and would highly recommend.

Approximate cost of services:
$150,000.00
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Company Response

Hi Mario
It was a pleasure working with you on your project. Your new space is perfect! Thank you again for the opportunity!
Rick and The Pool Craft Team

Kelly in Toronto
Kelly in Toronto
1 review Aurora, ON
10/10

Pool

The customer experience with Pool Craft was amazing from beginning to end. The team has great internal communication and kept me up to date every step of the way.

Approximate cost of services:
$130,000.00
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Company Response

Hi Kelly!
Thank you so much for choosing Pool Craft for your pool and landscaping. It was a pleasure working with you.
Looking forward to working with you for many years
The Pool Craft Team

Tamara
Tamara
3 reviews Ajax, ON
10/10

Pool

We are over the moon happy with absolutely everything Poolcraft did! They are an amazing company!

Approximate cost of services:
$250,000.00
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Company Response

Thanks Tamara !!
The entire team enjoyed their experience with you a d Greg! I really love your choices. Looks so clean and modern.
Thanks again for everything
The Pool Craft Team

Private User
Private User
0 reviews Newmarket, ON
10/10

Pool Equipment Replacement

Geoff and his team responded immediately to a pool equipment failure, showed up the next day with a replacement and was completed in a professional and tidy manner.

Approximate cost of services:
$1,400.00
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Company Response

Thank you very much for the business ! I'm glad our team was able to get you the new filter in a timely manner
The Pool Craft Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pool Craft

We are the #1 customer service swimming pool company in Toronto and the GTA.

Pool Craft is a swimming pool builder that specializes in all aspects of backyard planning from design to construction. Our in house designs allows us to produce very creative swimming pool designs in a timely manner. Whether you’re looking to have only a pool installed or you want to build the backyard of your dreams, Pool Craft is here to help every step of the way.

Pool Craft offers a variety of services including: openings and closings, weekly maintenance, pool leak detection, equipment replacements, safety cover installation, liner replacement, salt systems and automation.

Pool Builder, custom pools, swimming pools, in ground pools, pool service, leak detection, pool cleanings, pool maintenance, vinyl pools.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
inground swimming pools, pools, custom pools, landscaping, outdoor lighting, Landscape Design, Patios, Cabanas
SERVICES
Weekly service, Bi-Weekly service, liner replacements, leak detections, maintaince and repairs, water tests, store front, renovations, equipment upgrades, pool toys, pool decks
BRANDS
Pentair, Lawrason's, RayPak, Zodiac, Hayward, Mursatt, Natural Chemistry
SPECIALITIES
Vinyl swimming pools, spas, custom pools, custom cabanas
WEBSITE
http://www.poolcraft.ca
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
25
MEMBERSHIPS
Pool & Hot Tub Council of Canada & Landscape Ontario & CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.