My family has been doing business with Poolcraft for over 40 years, so when my husband and I decided to put in a pool, my dad insisted on Poolcraft. We are so happy we followed his advice.
We started off discussions with Jason to determine the size, options, and best upgrades for our pool. He was forthcoming and honest. We expressed that we were working with a particular budget and he respected the budget and we never felt any pressure to spend more than we had allotted. We are super happy that we decided to follow his advice on a few of the upgrades.
A few months later, in the spring, the crew showed up to dig the pool. It was super fast and the crew was professional and had excellent communication.
The liner and water were installed the following spring within a few hours. We kept in touch with Jason to coordinate a day that worked for us. Poolcraft would often reach out to find out where we were at in our project and once our fence and landscaping was done, they showed up soon after. We did not have to wait long at all. It was perfect timing for the heatwave that ensued soon after install. It was reassuring to know that we were still a priority, even though we had paid for the majority of the pool. Poolcraft kept us on their radar.
We also dealt with Chris frequently. He is a wealth of knowledge and he was available at any time to answer any question we had. We felt at ease to reach out and ask about the pool profile and troubleshooting issues with pool chemistry. He is clear and concise and he was able to simplify the steps needed to maintain our pool.
This is a professional company that adheres to timelines, has competitive prices, and respects their customers projects, no matter the size. I would, without hesitation, continue to recommend Poolcraft for any pool or landscaping needs.